Northtowne Volkswagen

Didi was a joy to work with! This was our second purchase from Didi and our fifth VW purchase from Northtowne. Each experience has been better and easier than the last. Didi has such a wonderful way with cus from Didi and our fifth VW purchase from Northtowne. Each experience has been better and easier than the last. Didi has such a wonderful way with customers. Not only does he make you more excited about your choice, he makes sure you are completely knowledgable and comfortalble with your new car. More

Didi is fabulous. He knows his customers and their needs and always makes me happy! My dogs (continuous vehicle passengers) and I love working with Didi! and always makes me happy! My dogs (continuous vehicle passengers) and I love working with Didi! More

I have purchased 6 vehicles from Northtowne and Didi has always been WONDERFUL! I won't go anywhere but Northtowne because of the service and professionalism I receive from Didi and everyone in the service always been WONDERFUL! I won't go anywhere but Northtowne because of the service and professionalism I receive from Didi and everyone in the service department. More

Helen Perry has taken care of my whole family for years. She has a very inviting personality and an upbeat attitude. She listens and works hard to get you the best deal. I would recommend this dealership an She has a very inviting personality and an upbeat attitude. She listens and works hard to get you the best deal. I would recommend this dealership and Helen Perry again. More

I have purchased a total of 4 new VWs from Didi and Northtowne Volkswagen. I plan to keep on buying Vdubs in the future and I will keep on going to Didi at Northtowne. He goes the extra mile to make su Northtowne Volkswagen. I plan to keep on buying Vdubs in the future and I will keep on going to Didi at Northtowne. He goes the extra mile to make sure every detail is perfect. In the next 3-5 years I will be in the market for cars for my two kids and you better believe that Didi will be the only person I contact! He and Grant both really cared about my happiness with my VW and its price. There is no price to put on excellent service. More

I have purchased 3 cars from this dealership and all from Didi. His knowledge and enthusiasm makes car buying fun! I look forward to placing another new car order with Didi. Didi. His knowledge and enthusiasm makes car buying fun! I look forward to placing another new car order with Didi. More

This will be the third car we have purchased from Helen. She couldn't be more helpful and fair with all our dealings! Thanks Helen. She couldn't be more helpful and fair with all our dealings! Thanks Helen. More

This is the best dealership I have ever had the privledge to deal with. The General Manager,Russ Fortner, is the most honest and helpful person I have dealt with. It is not beneath him to get his hands dirty to deal with. The General Manager,Russ Fortner, is the most honest and helpful person I have dealt with. It is not beneath him to get his hands dirty and pitch in when needed in any way. He is a great Manager and I also consider him a friend. This statement is supported by his excellent staff of sales associates who are all assets of the highest order. I just recently bought a used car from Northtowne VW and they treated me as if I had bought the top of the line new car. I have been buying new and used cars for over 10 years. This is a no pressure dealership who will treat you more like a friend than just a customer. Their turnover rate is very low within their organization which proves that their managment style is professional and caring. Bobby in service is professional and helpful in every way. With Bobby you look forward to your service appointments. He will keep you updated on the work performed and get you back on the road in a timely manner. Their work is first rate. If you want a friend in the car business check at Northtowne Dealerships who will always be there to assist you. All other dealerships should take note how Northtowne operates and cares for their customers. I know that I will never go anywhere else. More

We had purchased our Jetta new in 2003 from Northtowne VW and returned to possibly purchase or lease a new Passat. Due to our work schedules, it was later in the evening when we dropped in but our salespers and returned to possibly purchase or lease a new Passat. Due to our work schedules, it was later in the evening when we dropped in but our salesperson, Mike Lopez, was relaxed and courteous...taking time to discuss vehicles in detail and never hinting that they were getting ready to close, even when going for a test drive. Sounds pretty basic, I know, but we've been to dealerships that have treated us as an inconvenience if we came in later in the evening. We found the Passat to be a quality product and Mike helped us find the one that fit our list of requirements. We love the car, the price and the great customer service...it was a pleasant and easy process every step of the way. Thanks, Mike! More

My wife and I recently purchased a new Jetta at Northtowne from John Howe. We believe he did an awesome job helping us out. We started looking at the new VW’s prior to our Christmas vacation, and Northtowne from John Howe. We believe he did an awesome job helping us out. We started looking at the new VW’s prior to our Christmas vacation, and located the car we wanted before we left town. I was able to work with John Howe and Grant White to get the car transferred to Northtowne all while being out of town and on vacation. They were great at keeping me informed on the status and even sent me pictures of the car once it arrived in K.C. John even took the time to contact me on his day off, to make sure we were able to get the car we wanted. Once we were back all that was left was the paperwork and Lynn Gronniger made that quick and painless as well. The gang at Northtowne had everything ready when we arrived, so at that point we just signed and drove it away. Great job! More