Northtowne Volkswagen, Hyundai, Mazda

Working with Tim ended up being the best car-buying experience I have had to date. I knew for the most part what I was looking for, and he made the process easy and comfortable, finding exactly what I experience I have had to date. I knew for the most part what I was looking for, and he made the process easy and comfortable, finding exactly what I wanted, answering thoroughly any questions I had, and was one of the nicest people I've ever dealt with in buying a car. I would absolutely recommend this dealership, and specifically Tim, who is very knowledgeable, down-to-earth and will take the time to make sure you are comfortable with your purchase. More

I came into this dealership just to look around, but ended up purchasing a new vehicle. Mike Crutcher was extremely helpful and found me just what I was looking for, answered all my questions, and walk ended up purchasing a new vehicle. Mike Crutcher was extremely helpful and found me just what I was looking for, answered all my questions, and walked me through the entire purchase. He made it a wonderful experience. If you're looking for a dealership and a salesperson, Northtowne Hyundai and Mike Crutcher are your best bet. Upon deciding my purchase and getting all my paperwork ready, Christiaan Beavers had everything ready and got us in and out of the financing office with a quickness making sure we knew everything we were signing. It couldn't have been a smoother experience. More

This is my second purchase from Northtowne with Chris. I have been very pleased with both vehilcles, service and price. I will be coming back to purchase my 3rd new vehicle in the future. The customer loy have been very pleased with both vehilcles, service and price. I will be coming back to purchase my 3rd new vehicle in the future. The customer loyalty, options, the extend warranty which incuded door ding, windshield, tire and key coverage makes it easy to know you are covered. I drove from Independence to purchase my 1st new car from Chris and from Atchison Kansas to purchase the 2nd and I will be back for the next one. More

I have been a long time customer of Northtowne Hyundai for a reason...they are up front, friendly, easy to work with, and make the car buying experience enjoyable. With my most recent purchase, they went for a reason...they are up front, friendly, easy to work with, and make the car buying experience enjoyable. With my most recent purchase, they went above and beyond in getting me all I wanted. More

This dealership, and especially Chris Sailor, make me feel that THEM making a sale is not as important as ME being happy with my decision even after I get home. I've purchased many cars in my life, and feel that THEM making a sale is not as important as ME being happy with my decision even after I get home. I've purchased many cars in my life, and I know this is rare! Therefore, when I hear that a friend or acquaintance is considering buying a car, I encourage them to go to Northtowne and find Chris Sailor, just like I will when I'm ready to buy another one. More

Mike Crutcher assisted me in selecting a car that meet my needs, along with additional features I was considering. He was able to completely educate me on the many features of the vehicle, including feature needs, along with additional features I was considering. He was able to completely educate me on the many features of the vehicle, including features that were not as visible. He was able to negotiate an excellent trade-in for my current vehicle. The entire test drive, trade-in, and financial process took less than three hours. Mike took the time to demonstrate and help me set up the navigation and Bluetooth systems prior to my leaving the dealership. He took the time to show me the necessary features to help me feel comfortable about driving my new car. I would strongly recommend Mike Crutcher! My new Hyundai Elantra Limited is an excellent car with top of the line features. I selected the model that included the technology package. After driving my new car for the past three days, I am amazed at the quality I have in relation to the price I paid. I had looked at similar vehicles from other companies, but, in my opionon, I got the most for my money with my Elantra Limited. More

Great experience. I knew what I wanted when I showed up and they only had a couple new 2013s left of the Sonata Limited. Only one was on the lot at the time so I test drove it. Loved it but didn't have my and they only had a couple new 2013s left of the Sonata Limited. Only one was on the lot at the time so I test drove it. Loved it but didn't have my wife with me so they let me take it home for the night. Decided I wasn't in love with the light blue so I wanted to see the silver. Adam was very patient with us and never tried to hard sell us. Would buy from them again. More

Mike is a friendly, NO-pressure kind of guy. He is knowledgeable, professional, personable and is realistic in dealing with the customer. I would come back, ask for Mike and expect the same kind of s knowledgeable, professional, personable and is realistic in dealing with the customer. I would come back, ask for Mike and expect the same kind of service any day of the week. This dealership should be very proud of the way Mike works with the customer, helps explain anything about the sale or the product being sold, and assists the customer after the sale! His help in transferring a small-child car seat from the old car to the new one was also appreciated. Other dealers are not always this helpful. This is not our first car with this dealership and we hope not the last, based on how Mike worked with us to complete the sale. Thanks, Mike! You're a super guy to do this kind of work and make buying a car NO CHORE! More

Chris and Bill Deuel are great to work with. Bought a car in May ready to buy another real soon. Would recommend them both for a car buying hassle free experience. in May ready to buy another real soon. Would recommend them both for a car buying hassle free experience. More

I went into the dealership looking for a used car for my daughter. My father in law bought a new car from this dealership and recommended it as well. Adam was very courteous and helped answer all of our que daughter. My father in law bought a new car from this dealership and recommended it as well. Adam was very courteous and helped answer all of our questions. He showed us all of the cars we wanted and was very patient. I highly recommend it to anyone. He even put in $25 of gas whenever we were leaving. More