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Northtown Resale Centre
Amherst, NY
34 Reviews
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34 Reviews of Northtown Resale Centre
August 12, 2011
My time spent with Ziad and his team was outstanding. this was not your usual car purchasing experiance. Ziad, was very interested in what kind of car I was looking for.He did not try and push any car on this was not your usual car purchasing experiance. Ziad, was very interested in what kind of car I was looking for.He did not try and push any car on me, He took his time and found the right one. More
by lesswing1
Employees Worked With
Ziad Hasasneh , Ziad Hasasneh
June 07, 2011
I bought a used car seversal month ago at northtown resale center. Since I was a bigginer, I believed the dealer. Yes, it was my responsibility because I signed all the documents. I konw that used car resale center. Since I was a bigginer, I believed the dealer. Yes, it was my responsibility because I signed all the documents. I konw that used car may have some problems. However, the dealer should carefully explain the problems to their customers. This is their duty and their moral responsibility. However, he explained only good things.and I believed. My mistake is that I trusted the dealer. After one month, I found some serious safety problems with brakes and bearings on the way to go somewhere. I called the dealer because it was an emergency situation. But the dealer didn't take necessary actions. I visited and called the dealer several times but the dealer didn't take any actions. Finally, I've changed two brakes and just one bearing for the price of $760 at the dealership. It was too expensive but I had no option but to change it there because I couldn't drive the car. Yes, I had a 90 days warranty based on the lemon law. But the law does not works at this dealership because they interpret the law in their own ways. After chage the brakes I found the rattling sound coming from the brake that I have changed. And I fixed it there. I cannot believe the fact that the weird sound came from the new brake. That's why I don't trust them. There are still a lot of problems and I already spent more than $1,500 to fix the problems. I have a lot of friend who are UB students. Now I usually tell them 'don't go there, and don't buy your car there.' I will keep preventing my friends and people around me from going their because I don't want them to experience the same things. Even I will keep sharing this information through a lot of UB students community websites. I got so stressed, wasted a lot of time and money because of the dealership. As I mentioned, I know it was my responsibility because I made a contract and signed. But what I really feel unpleasant is that they didn't carefully explain every problems, especially safety problems, to me when I first buy the car. And they didn't try to carefully listen to their customer. When they sold the car, they were really kind. But after I found the problem, they totally changed their attitude. Yes, you can buy car their. But what I want to say to you is 'Never trust them!!!' You should carefully check all of the problems by yourself before you buy the car. And if you find a problem after you buy a car, don't go to the dealership service. You cannot expect that they will fix it even though the problem is covered by the lemon law. They will try to make 'proper' excuse. And if you fix your car there, you should pay a lot of money. You should pay 'double.' There are a lot of more skillful and honest maintenance shops in Buffalo. Don't waste time, money, and afforts. The dealership is untrustworthy. It was the worst experience ever!!! More
by jhhan1007
Employees Worked With
MB
May 29, 2011
I was very pleased with the service I received from each person I had contact with. Everyone was helpful and friendly from the moment I walked onto the lot. They worked very hard to get me the deal I want person I had contact with. Everyone was helpful and friendly from the moment I walked onto the lot. They worked very hard to get me the deal I wanted, on the vehicle I wanted, at the price I wanted. So far, an overall enjoyable experience. More
by muldook
Employees Worked With
Ziad Hasasneh, George Bawab, Dave Durante, Ziad Hasasneh
May 29, 2011
My experience with Northtown and Ziad Hasasneh has been excellent in every respect. Ziad's attention to detail and patience in answering all of my questions and concerns along the way has been quite refre excellent in every respect. Ziad's attention to detail and patience in answering all of my questions and concerns along the way has been quite refreshing and reassuring. I imported my purchased vehicles to Canada and he had prepared the paperwork with precision and reviewed the process with me in great detail so by the time I got to the border the experience was swift and problem-free. Thank you for the help! I would recommend Ziad to anyone who is interested in purchasing across the border. More
by jbresgi
Employees Worked With
Ziad Hasasneh, Ziad Hasasneh
May 27, 2011
Ziad is a true gentleman and sales person for Northtown. He is all about the customer and their needs in purchasing a car from your dealership.I would not hesitate for a moment to purchase another vehicle f He is all about the customer and their needs in purchasing a car from your dealership.I would not hesitate for a moment to purchase another vehicle from you as long as I deal with Ziad. Nancy Hutter More
by Hutter
Employees Worked With
Ziad Hasasneh, Ziad Hasasneh
May 18, 2011
Ziad was a pleasure to work with. He was very very attentive to my needs and definitely did not try to oversell me on a car or extra warranties and the like. Mine was somewhat of a complicated situat attentive to my needs and definitely did not try to oversell me on a car or extra warranties and the like. Mine was somewhat of a complicated situation since the car needed to be shipped out of state, but Ziad arranged everything and followed through and made the experience very pleasant and easy. I would highly recommend working with him. More
by cnetburn
Employees Worked With
Ziad Hasasneh, Ziad Hasasneh
April 14, 2011
Dan was very helpful. I told him that I was looking for a used Prius and helped me locate just the one I wanted. I had gone to prior dealerships and they would try to show me the most expensive model that a used Prius and helped me locate just the one I wanted. I had gone to prior dealerships and they would try to show me the most expensive model that I told them I couldn't afford. Dan worked within my budget to help me get exactly what I wanted. Greatly appreciated! More
by Babzy89
Employees Worked With
Dan Balsom
April 11, 2011
Mr. Hasasneh was an extremely helpful and pleasant person to work with. He was able to answer every question and had and was accessible day or night to make this the most seamless transaction I have ever had to work with. He was able to answer every question and had and was accessible day or night to make this the most seamless transaction I have ever had when buying a vehicle. I would recommend him and Northtown when buying a vehicle. More
by housel
Employees Worked With
Ziad Hasasneh, Ziad Hasasneh
March 31, 2011
I was a customer from Canada. Ziad and his team showed great support to me and my husband in the buying process. He also made his best effort to facilitate obtaining the recall letter from Toyota USA. In great support to me and my husband in the buying process. He also made his best effort to facilitate obtaining the recall letter from Toyota USA. In addition, he is very knowledgeable about his business. I would recommend him to anyone. More
by juliesong
Employees Worked With
Ziad Hasasneh, Ziad Hasasneh
March 30, 2011
Joe Gagliardo was so helpful and patient. He listened to my needs and made excellent suggestions. He has a great deal of knowledge and expertise. He took great care of me during the whole process. I would h my needs and made excellent suggestions. He has a great deal of knowledge and expertise. He took great care of me during the whole process. I would highly recommend Joe and Northtown Resale Centre. Sarah Blawat More
by sarahblawat
Employees Worked With
Joe Gagliardo
