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Northtown Mazda

Amherst, NY

4.8
24 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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24 Reviews of Northtown Mazda

November 14, 2024

Amazing customer service, very kind and thoughtful employees. They listened to us when we discussed our wants and needs and took the time to help us get exactly what we needed with care. More

by m.sagar.chelsea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 14, 2024 -

Northtown Mazda responded

We're delighted to hear that our team at Northtown Mazda provided you with attentive and thoughtful service. Thank you for sharing your experience, and we're glad we could meet your needs!

October 21, 2024

Great Communication, was well informed every step of the way. Handled my extended warranty claim without issue More

by jdeberle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 22, 2024 -

Northtown Mazda responded

We're delighted to hear that our team at Northtown Mazda kept you well-informed and smoothly handled your extended warranty claim. Thank you for sharing this positive experience!

October 10, 2024

Very pleased with the service I received at Northtown Mazda. Everyone was very pleasant and curtious! More

by Chwnsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 10, 2024 -

Northtown Mazda responded

We're delighted to hear you had a pleasant experience with our team at Northtown Mazda! Thank you for the kind words, and we look forward to serving you again in the future.

October 09, 2024

Good service and a nice experience when buying a new car. The trade-in process is easy, and it's a very smooth process to get my new car. More

by chiehyang999999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 09, 2024 -

Northtown Mazda responded

We're delighted to hear that you had a smooth and easy experience with the trade-in process at Northtown Mazda. Thank you for choosing us, and enjoy your new car!

October 07, 2024

Employees there make this business great, comfortable area for waiting for car to be serviced More

by Haeusser1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with adm, Info WideWall
Oct 07, 2024 -

Northtown Mazda responded

Thank you for choosing Northtown Mazda, we appreciate your positive feedback!

October 06, 2024

My salesman did a great job explaining all the steps to setting up the car for me. I also have high praise for Brian Brown for his expertise on the financial end. Josh is a wonderful salesman-no high press More

by Lindajsinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 07, 2024 -

Northtown Mazda responded

Linda, thank you for the kind words! We're delighted to hear that Josh and Brian provided such a positive experience at Northtown Mazda. We appreciate your recommendation!

October 02, 2024

Christopher in service was excellent! !!! He was very knowledgeable and helpful Brake issue was fixed as promised More

by mdiduro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 03, 2024 -

Northtown Mazda responded

We're delighted to hear that Christopher provided excellent service and resolved your brake issue as promised at Northtown Mazda! Thank you for sharing your experience with us.

September 24, 2024

The dealership has excellent customer service everybody was kind and helpful and honest, unlike Westherr Chevrolet and Joe Basil Chevrolet, who charged me $300 to transfer plates when Northtown Mazda only More

by Anthonybishop71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Both of Mohammad assistance, Zach and I don’t know the other one name, Info WideWall
Sep 25, 2024 -

Northtown Mazda responded

We're delighted to hear that Mohammad, Zach, and Blake provided you with excellent service at Northtown Mazda. Thanks for sharing your positive experience!

September 23, 2024

I had a great experience buying my Mazda CX50 from Brenton at Northtown Mazda! He made me feel comfortable and the purchase process was easy. I highly recommend Brenton! More

by shescher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Sep 23, 2024 -

Northtown Mazda responded

We're delighted to hear that Brenton made your Mazda CX50 purchase a comfortable and easy experience at Northtown Mazda. Thanks for the recommendation!

August 29, 2024

Chris was very understanding and helpful with our car issue. Very professional, knowledgeable and friendly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shoff
Aug 29, 2024 -

Northtown Mazda responded

Gary, we're delighted to hear that Chris provided such excellent service at Northtown Mazda. Thanks for sharing your positive experience!

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