Northtown Mazda

Good friendly service, although the process was a bit lengthy! Aaron Sanford was great and will recommend to to others. lengthy! Aaron Sanford was great and will recommend to to others. More

Recently stopped in to look at a certified Pre-Owned Mazda due to an appealing price, model year, and low mileage. Was greeted without having to wait long, despite having no appointment. Received both a Mazda due to an appealing price, model year, and low mileage. Was greeted without having to wait long, despite having no appointment. Received both a fair trade-in value on our previous car and a good price and payment on the new one. The whole process of test driving the car, doing the paperwork, and getting the car ready and taking delivery only took a few hours. My wife and I are very happy with the car, and with the entire experience. We would definitely do this again! More

My issue was resolved very quickly Thank you! The staff was very nice & knowledgeable! Thank you! The staff was very nice & knowledgeable! Thank you! More

GARFIELD was great! He spent time finding a car and deal that would work. He answered all questions and willing to go above and beyond. He spent time finding a car and deal that would work. He answered all questions and willing to go above and beyond. More

My overall experience from the day I walked in to the day I picked up my car was one of the worst experiences. I wasn't told about hidden fees. I told them the day I wanted my car payment. That never went r I picked up my car was one of the worst experiences. I wasn't told about hidden fees. I told them the day I wanted my car payment. That never went right. They had days to have my paperwork ready to sign. I come in to get my car it wasn't done. I had to wait then told to come back. Nobody went over the car with me, how to use features. I come back to get car and get home and there's no windshield washer fluid. Brand new car! Once they make a sale that's all they care about. More

I had a great experience here. I live in Rochester and the hour drive to Buffalo was well worth it ! I live in Rochester and the hour drive to Buffalo was well worth it ! More

Nick Martin, my sales representative, did an excellent job of meeting my needs. He took extra time to set up my dashboard and made leasing my CX-5 a pleasurable experience . job of meeting my needs. He took extra time to set up my dashboard and made leasing my CX-5 a pleasurable experience . More

Always kept informed and love the clean car that is returned to me! Always easy to get a convenient appointment. returned to me! Always easy to get a convenient appointment. More

No high pressure sales tactics. Brenton is a top notch sales person. Customer service is second to none. Northtown gave me a better price than the competition. No B.S.. I told them Brenton is a top notch sales person. Customer service is second to none. Northtown gave me a better price than the competition. No B.S.. I told them exactly what I wanted, and they came through. More

If you are looking for a Mazda, please go here and ask for Garfield , he is a wonderful sales person and great guy. The dealership is impeccable, the people are wonderful and the product is state of the a for Garfield , he is a wonderful sales person and great guy. The dealership is impeccable, the people are wonderful and the product is state of the art More