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Northtown Mazda

Amherst, NY

4.8
105 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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105 Reviews of Northtown Mazda

September 24, 2026

Jessica was a breath of fresh air, imagine how nice it would be to make 5 people smile everyday. And get up and do 4 more times a week.Great job keep up the good work and hopefully I will see you again on More

by synqmazta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My guy did a great job with the video as well..., Info WideWall
Sep 24, 2026 -

Northtown Mazda responded

We're delighted to hear from you! We will pass along your feedback to Jessica and the team at Northtown Mazda. See you next time! Safe travels.

September 21, 2026

Great first experience with buying a new car. Madison was really helpful, friendly, and we had great negotiation process More

by Mikhail Asmalovskii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison, Info WideWall
Sep 21, 2026 -

Northtown Mazda responded

Mikhail, thank you for choosing Northtown Mazda and for sharing your awesome buying experience! It's wonderful to hear that Madison was helpful and friendly. Enjoy your new ride!

September 04, 2026

Exceptional Service, I would definitely recommend buying your next vehicle from Northtown Mazda. Everyone I worked with provided excellent service. More

by chrisjtown33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Sep 04, 2026 -

Northtown Mazda responded

Thank you for recommending Northtown Mazda! We hope to see you again down the road!

August 20, 2026

Alexander was fantastic and he went above and beyond to ensure a great experience! I would highly recommend this dealer More

by Niceandfun453
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Aug 24, 2026 -

Northtown Mazda responded

We are so flattered by your recommendation of Alexander! It means a lot to Northtown Mazda, and we hope we can be of service again in the future!

August 16, 2026

I cancelled a zurich warranty as well as a ziebart protection package that I purchased through them. I personally handed in signed and dated cancellation forms only to receive an email with the exact More

by jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicole
Aug 17, 2026 -

Northtown Mazda responded

Jessica, I'm very sorry for the clerical mix-up, and I understand why this would be frustrating to receive these forms after you'd already signed them. I will look into what happened here, but in an effort to get this sorted out for you as quickly as possible, would you consider calling me? Thank you, Joe Dibble - Sales Manager - 716-529-3500 X 12195

August 04, 2026

Excellent customer service! The entire team was friendly, knowledgeable, and professional. They made the car-buying process simple, stress-free, and enjoyable. I’m very happy wi More

by amirhossain1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed and Shah, Info WideWall
Aug 06, 2026 -

Northtown Mazda responded

Thank you so much for your recommendation and for sharing your experience with Mohammed, Shah, and the team! Congratulations on your new Mazda! - The Northtown Mazda Team

July 30, 2026

Jessica and Northtown Mazda provided a very good recent preventative service to my CX-5 carbon turbo. On work travel from Albany to Buffalo, I was pleasantly surprised they could fit service into my schedu More

by Jpsgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 31, 2026 -

Northtown Mazda responded

Thank you for choosing Northtown Mazda and sharing your experience with Jessica and our service team! We're always here to help when you need us. Safe travels in your Mazda CX-5 Carbon Turbo!

July 14, 2026

I had a great experience with the sales representative, Garfield. He was patient, answered every question I had, and took the time to explain anything I didn’t understand. He made the entire process easy a More

by hollparker412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Jul 15, 2026 -

Northtown Mazda responded

We are delighted to hear about your wonderful experience with Garfield! We will be sure to pass along your kind words, and we hope to welcome you back to Northtown Mazda in the future. Take care!

June 26, 2026

Great service! Jessica is always kind and shes the best at her job. She always goes the extra mile to help. Shes a joy to work with and an excellent service writer. More

by syager912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Simone, Alexis Salvaggio, Will Wilson, Angel Ruiz, Andrea Battison, Andrew Maier, Glen Gentile, Brian O'Neil , Info WideWall
Jun 29, 2026 -

Northtown Mazda responded

Thank you for sharing your glowing review of Jessica! Here at Northtown Mazda, we strive to deliver top-notch service every time. We look forward to seeing you next time!

June 19, 2026

Upon my arrival at Northtown Mazda I was immediately greeted. Mohammed and his team were knowledgeable informative and made we feel welcome! The team member handling my test drives was fantastic and we More

by Ken
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Jun 22, 2026 -

Northtown Mazda responded

Ken, thank you for sharing your excellent feedback! We are thrilled to hear that you were well taken care of from start to finish. We will pass along your kind words to the team! We wish you safe travels in your new ride and look forward to seeing you again at Northtown Mazda.

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