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Northtown Mazda

Amherst, NY

4.9
76 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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76 Reviews of Northtown Mazda

December 06, 2025

Service was excellent. I was in and out in a timely manor. They did a yearly nys inspection, a software update, topped off my tires with nitrogen and I was on my way. Than More

by Fallstalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Dec 08, 2025 -

Northtown Mazda responded

Thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Northtown Mazda Service Center.

November 27, 2025

Dealer was great, took their time and everyone was kind. Mohammed was the sales rep I worked with, he was very patient, friendly and got me a good deal on the vehicle I decided on! More

by Atanks02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Dec 01, 2025 -

Northtown Mazda responded

We are so grateful for your feedback! Thank you for working with Mohammed and the team at Northtown Mazda! See you next time!

November 10, 2025

Mohammed and Northtown continue to provide excellent sales and service to our family! We highly recommend them!! More

by susanward414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 10, 2025 -

Northtown Mazda responded

Thank you for recommending Mohammed and the team! We look forward to welcoming you back to Northtown Mazda Sales and Service, Salmon.

November 04, 2025

Everyone was nice and courteous and answered all of my questions right away. The service was great. More

by Marley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thanks for leaving Northtown Mazda a review! Have a great day, Marley!

November 03, 2025

Always a great experience. Very courteous and professional,, willing to go above and beyond for a good customer experience More

by Saalbanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thank you for sharing your positive feedback about our courteous and professional service team! We hope to see you again at Northtown Mazda!

November 03, 2025

I had a very good experience and my salesman was very helpful and communicative throughout the entire process. More

by Kevin Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garfield Knott , Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Kevin, thank you for choosing Northtown Mazda and sharing your experience. We're thrilled to hear you received excellent care throughout the buying process!

November 03, 2025

Easy to make appointments, neat clean waiting room, excellent service, efficient and friendly staff. Chris always goes the extra mile. More

by dhodyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shoff is excellent to work with
Nov 04, 2025 -

Northtown Mazda responded

We are happy to hear Chris takes such great care of you and makes your visits to Northtown Mazda easy and enjoyable. We appreciate your five stars and hope to see you back again soon!

November 03, 2025

A modern nice facility. The staff is very knowledgeable, helpful and friendly. For any questions that I’may have had, Alexis has gone the extra mile to see my concerns wer More

by Flaps48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis, Josh, Nick, Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thank you for your feedback! We’re glad Alexis was so helpful and went above and beyond. We’ll see you next time at Northtown Mazda!

October 05, 2025

I have been going to Northtown Mazda since 2022 for service and I have been happy with their work, pricing and scheduling. More

by 929kgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 06, 2025 -

Northtown Mazda responded

Thank you for your continued trust and kind words about our service team! We look forward to seeing you at Northtown Mazda next time!

September 29, 2025

Great experience , bought a car that day and didn’t even think I would ! Never pushy or asked me about money More

by joni4479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 01, 2025 -

Northtown Mazda responded

Congratulations on your new car, Joni! We're thrilled we could make the buying process so seamless. Thank you for choosing Northtown Mazda and for sharing your experience here!

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