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Northtown Ford, Inc. - Service Center

Menomonie, WI

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13 Reviews

13 Reviews of Northtown Ford, Inc. - Service Center

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September 25, 2023

Excellent service quickly. Great people. Great work. Nice waiting room with good looking sales people, especially Matt Green. More

by stony1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
January 13, 2022

We have been dealing with Northtown Ford for many years and have always been treated like a valued customer. We live an hour away from this dealership but we still bring our vehicles to Northtown for any s More

by jeanschultze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
October 25, 2021

Great folks running the shop, great folks running the sales side. I've always been happy with giving them my dollars. More

by jdelong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal, Dan? Dean? Dave? Eric sold me the vehicle
October 12, 2021

I had a problem with the Ford Esca[e Hybred car not starting because the battery was discharged. It took two visits but they trouble shot until they discovered there was a bad cell in the battery. Ev More

by millerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown!
June 17, 2021

Northtown Ford got my Ranger in to the shop within minutes of my arrival and had it ready to go when they said it would be ready. They even squeezed in an oil and filter change for me even though I r More

by Gary Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal was one, but I can't remember the gentleman's name who took care of me when I picked my vehicle up.
April 01, 2021

Scheduled appt for recall on y 2017 Explorer to fix roof rails. Took "5" appts to get it fixed. 75 mile round trip for me each time. First appt was just to examine, then no parts, wrong parts, not enough pa More

by djb7401
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
November 26, 2020

We have been dealing with Northtown Ford for over 40 years and the service has always been top notch. Friendly and helpful at the front desk and the service has been good. More

by rustrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and Dave
September 05, 2020

As always the Northtown service staff were wonderful. They addressed everything I explained to them without a problem and fixed it quickly. I could not be happier they Northtown Ford. More

by Gskamfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Kregness
May 20, 2020

Drop of the truck service was done Dropped off my truck Sunday with a note with what I wanted done. They Called me Monday tonight to let me know what they found. More

by charlesdolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
April 21, 2020

Prompt review that my recall was performed successfully. Pleased to see that they are cleaning everything as much as possible. Service performed timely and efficiently More

by S Menomonie
Recommend Dealer
Yes
Employees Worked With
Crystal
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