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Northstar Auto Sales - Service Center

Long Island City, NY

4.2
197 Reviews
Call Service Center (718) 814-9706

197 Reviews of Northstar Auto Sales - Service Center

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March 13, 2025

Always a pleasure going to get my car serviced at Northstar. Waiting area is nice, it has coffee, snacks and clean bathroom. All the staff are usually in a real good mood. More

by waterdeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 15, 2025 -

Northstar Mitsubishi responded

Thank you for the wonderful review! We're so glad to hear that you enjoy the service and amenities at Northstar. Our team loves making your visit as comfortable as possible. We look forward to seeing you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

March 13, 2025

Amazing service and they put up with my mom. If you’re in NYC and need car repair than go here. More

by Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service people and the mechanics. I don’t remember names but the people at the desk and the lady in the cashier box all are amazing
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Mar 15, 2025 -

Northstar Mitsubishi responded

Thank you for the kind words! We're glad we could provide great service and make your experience enjoyable. We appreciate your recommendation and look forward to helping you again in the future! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

March 11, 2025

Terrible service, they made me replace 4 parts of my car when the car only needed one, they stole a cone from me, this place rips me off More

by ayes30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nairoby Valverde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Northstar Mitsubishi responded

We’re really sorry to hear about your negative experience. This is not the standard of service we strive for. Please reach out to us directly at Bsingh@northstarmitsu.com so we can look into this and work to make things right Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

March 02, 2025

Cosmo was very helpful, knowledgeable and professional. Richie is top notch. Never had a problem at this dealership! More

by IRONDOG1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo , richie
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Mar 03, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad to hear that Cosmo and Richie provided you with a top-notch experience. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

Though we didn’t get our vehicle from this dealership we love coming here to get car serviced. Everyone is so nice and professional. More

by DaShawna Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Report | Print
Feb 27, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're so glad to hear that you've had a positive experience with our service department. We always strive to provide excellent service and make every visit a great one. We look forward to continuing to assist you in the future! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

I have only been to the service department. And They are knowledgeable, and everyone is courteous. My car has been working fine since I started going there. I don't know that much about vehicle More

by Francisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Workers in the service department
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Feb 27, 2025 -

Northstar Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that our service department has been so helpful and patient with all your questions. We always aim to provide clear and friendly service, no matter how busy we are. We look forward to assisting you with any future needs! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

My vehicle was not properly fixed. I was supposed to be given a new transmission and did not. More

by lliz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronny
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Feb 27, 2025 -

Northstar Mitsubishi responded

We're sorry to hear about your experience. We take customer concerns seriously and would like to resolve this for you. Please contact us directly at Bsingh@northstarmitsu.com so we can look into the details of your service and work toward a solution. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 21, 2025

Honest and friendly people, this is my favorite dealer, I always bring my car there. Thanks 😊 More

by ANAC.GIL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
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Feb 22, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're so happy to be your favorite dealership, and we appreciate your continued trust. See you next time! 😊 Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 20, 2025

The service is great staff personnel are very polite and carry themself very professional.great coffee and snacks More

by JABMAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosimo sanitate
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Feb 21, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad you had a great experience and enjoyed the service, professionalism, and refreshments. We appreciate your support! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 06, 2025

This dealership was very warm, Friendly and very helpful. The work on my vehicle was completed very fast More

by SHAREEMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Northstar Mitsubishi responded

Thank you for your positive feedback! We're so glad to hear that you had a warm and friendly experience, and that the work on your vehicle was completed quickly. We look forward to serving you again! 🚗✨ Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

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