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Northstar Auto Sales - Service Center

Long Island City, NY

4.1
159 Reviews
Call Service Center (718) 814-9706

159 Reviews of Northstar Auto Sales - Service Center

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October 16, 2024

Good service prompt customer service and good communication with customer thanks for. The great hospitality More

by boogieyork054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilee Arroyo
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October 04, 2024

My car repair went very good. My 20 year old is very well maintained . It keeps going and going. . Customer rep who attended to my issue is very good, and did the necessary follo More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Jerry
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Oct 04, 2024 -

Northstar Mitsubishi responded

Thank you for your positive feedback! We're thrilled to hear that your car repair went well and that your vehicle is still in great shape after all these years. It’s wonderful to know that our customer representative provided excellent service and helped with the follow-ups for your warranty. We appreciate your loyalty and are glad you’ll be keeping your car for a while. If you need anything else, feel free to reach out!

October 04, 2024

Good car i love it wonderful. .. Everyone likes this car... I enjoy it. Nice and smooth drive More

by Ahmedmonjur8832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilee Arroyo
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October 01, 2024

Paola and Cosimo are the great team , knowledge and carisma , they were helpful. Keep going guys More

by Omar Mindiola
Recommend Dealer
Yes
Employees Worked With
Paola
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September 30, 2024

I had an incredibly disappointing experience at North Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the More

by LEWIS.VICENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Ovalle Anthony general manager and finance manager
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September 30, 2024

I had an incredibly disappointing experience at North Star Mitsubishi. From the start, the customer service was lacking—staff were unresponsive and dismissive. I felt rushed and pressured throughout the More

by LEWIS.VICENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ovalle Anthony general manager and the finance manager that I don’t know his name , Keilee Arroyo
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Oct 01, 2024 -

Northstar Mitsubishi responded

I’m truly sorry to hear about your experience with us. This is not the level of service we strive to provide, and I apologize for any frustration you faced with our team. Your feedback is invaluable, and I will ensure it is shared with management to address these issues. If you’re open to it, I would appreciate the opportunity to discuss your experience further and see how we can make things right. You can contact me directly at bsingh@northstarmitsu.com. Thank you for bringing this to our attention. Best regards, Bibi Singh Sales Director Northstar Mitsubishi

September 07, 2024

Great 5 5 5 5 5 5 5 5 5 5 5 5 5 start More

by Juan Cuesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latino
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August 26, 2024

James is the best thank you so much for the experience with Mitsubishi care service . More

by JOSUE_AYALA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilee Arroyo
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August 25, 2024

I recently went for my oil change and was charged for the service. I brought it to the service center attention that I had a 2 year warranty on service work to my car but I still had to pay for my oil change More

by prprincess052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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August 16, 2024

The manager was and is, very disrespectful and rude, which is truly an understatement. My salesman was extremely excellent More

by CHIEF1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ovalle was my salesperson (5stars)reviews
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