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Northstar Auto Sales - Service Center

Long Island City, NY

4.1
159 Reviews

159 Reviews of Northstar Auto Sales - Service Center

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March 23, 2023

Terrible service. Taped wires to headlight and told me it’s good to go. Worst customer service and the job is terrible I would recommend staying away. More

by Itay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosimo in the service department doesn’t return calls doesn’t give updates about the car and he is the one that taped the wires to the headlight in front of my eyes
March 23, 2023

We went there to perform an inspection and an oil change and they do a pretty good job checking whatever they have to do to make sure your car is running properly. More

by GABBYRIVERA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
March 20, 2023

This service center takes care all customers carefully. They understand and provide required support to customer accordingly. They have nice arrangement for customer sitting and free refreshment coffee TV More

by ENGRHUJAATKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am talking about service peoples at workshop.
March 18, 2023

Way too busy. to complete within the allotted time. Substandard mechanics that have difficulty with English. More

by Tsats249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Xerri, Joel Cernuda
March 17, 2023

My car came back with scratches and scrape and Noone to take responsibility or action More

by damannimcintosh1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember the name
March 14, 2023

Great customer service and work very good on the cars great workers need more people like them More

by THELEONARDS0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Limon, Joel Cernuda
March 11, 2023

Cosimo and his crew are great! They’ve held me up for the last 3yrs. I couldn’t ask for a better service department team. These guys take good care of their customers, and I am gra More

by Evelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
March 11, 2023

Staff are friendly. Completed job on time and even slightly ahead of the promised time. Facility is clean and coffee and snack is complementary. More

by Mingster223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ungureanu
March 10, 2023

Maybe they are ok but I don't know much about the dealership coz I just went for car maintenance More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Guzman
March 09, 2023

Joseph was thorough in explaining what needed to be done to my vehicle. Gave me the option of having it done now or my next visit. More

by MICHAELNURSE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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