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Northstar Auto Sales - Service Center

Long Island City, NY

4.1
177 Reviews

177 Reviews of Northstar Auto Sales - Service Center

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March 02, 2025

Cosmo was very helpful, knowledgeable and professional. Richie is top notch. Never had a problem at this dealership! More

by IRONDOG1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo , richie
Mar 03, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad to hear that Cosmo and Richie provided you with a top-notch experience. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

Though we didn’t get our vehicle from this dealership we love coming here to get car serviced. Everyone is so nice and professional. More

by DaShawna Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Feb 27, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're so glad to hear that you've had a positive experience with our service department. We always strive to provide excellent service and make every visit a great one. We look forward to continuing to assist you in the future! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

I have only been to the service department. And They are knowledgeable, and everyone is courteous. My car has been working fine since I started going there. I don't know that much about vehicle More

by Francisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Workers in the service department
Feb 27, 2025 -

Northstar Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that our service department has been so helpful and patient with all your questions. We always aim to provide clear and friendly service, no matter how busy we are. We look forward to assisting you with any future needs! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 26, 2025

My vehicle was not properly fixed. I was supposed to be given a new transmission and did not. More

by lliz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronny
Feb 27, 2025 -

Northstar Mitsubishi responded

We're sorry to hear about your experience. We take customer concerns seriously and would like to resolve this for you. Please contact us directly at Bsingh@northstarmitsu.com so we can look into the details of your service and work toward a solution. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 21, 2025

Honest and friendly people, this is my favorite dealer, I always bring my car there. Thanks 😊 More

by ANAC.GIL09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
Feb 22, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're so happy to be your favorite dealership, and we appreciate your continued trust. See you next time! 😊 Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 20, 2025

The service is great staff personnel are very polite and carry themself very professional.great coffee and snacks More

by JABMAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosimo sanitate
Feb 21, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad you had a great experience and enjoyed the service, professionalism, and refreshments. We appreciate your support! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 06, 2025

This dealership was very warm, Friendly and very helpful. The work on my vehicle was completed very fast More

by SHAREEMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Northstar Mitsubishi responded

Thank you for your positive feedback! We're so glad to hear that you had a warm and friendly experience, and that the work on your vehicle was completed quickly. We look forward to serving you again! 🚗✨ Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

February 04, 2025

Nice communication, service advisor very helpful job was well done. Will do business again. Highly recommended More

by p.hirka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Feb 05, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad to hear you had a great experience. We appreciate your recommendation and look forward to assisting you again in the future! 🚗✨ Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

January 31, 2025

This dealer did an engine light check diagnostics - and this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they More

by dules0312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronny, Rosales, Donair
Feb 01, 2025 -

Northstar Mitsubishi responded

Thank you for sharing your experience, and we sincerely apologize for any frustration caused. We strive to provide clear and honest diagnostics, and it’s concerning to hear we missed the mark. Your feedback is valuable, and we will review the situation with our team to ensure we improve going forward. We appreciate your business and hope we can regain your trust. Please feel to contact us at Bsingh@northstarmitsu.com. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

January 26, 2025

Very friendly and answered all my questions Very professional. Great Service looking forward to returning More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 27, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We’re delighted to hear that our team was friendly, professional, and able to answer all your questions. Providing great service is our top priority, and we’re thrilled to know you’re looking forward to returning. We’ll be here whenever you need us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

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