Northstar Auto Sales - Service Center
Long Island City, NY
177 Reviews of Northstar Auto Sales - Service Center
I have only been to the service department. And They are knowledgeable, and everyone is courteous. My car has been working fine since I started going there. I don't know that much about vehicle And They are knowledgeable, and everyone is courteous. My car has been working fine since I started going there. I don't know that much about vehicle parts and/or issues and I always ask thousands of questions and every time they answer and explain everything to me even if they are full with customers. More
The service is great staff personnel are very polite and carry themself very professional.great coffee and snacks carry themself very professional.great coffee and snacks More
This dealership was very warm, Friendly and very helpful. The work on my vehicle was completed very fast The work on my vehicle was completed very fast More
This dealer did an engine light check diagnostics - and this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they provided me a list costing 4,000. Some items on the list were duplicated, the service charge was written with a pen and no explanation or breakdown. The tax was scratched off and modified. I asked if I could just change the sensor as it was listed as well. The dealer Ronnie explained no we had to do all the work listed. We asked if they would suggest the most important items to work on since we couldn’t afford the full cost. They insisted I needed to do all the work. I paid the 195.00 fee but ultimately left. I don’t feel that this was an honest diagnostics Check. And I felt taken advantage of. I went back to the original mechanic and the sensor was changed and all Listed was not necessary. Overall this was and extremely disappointing and very unprofessional visit. More