Northstar Mitsubishi

Unprofessional Everything went kind of great until all the paperwork was signed. I asked if the car had remote start. Jeff the salesman and Jeremy the sales manag Everything went kind of great until all the paperwork was signed. I asked if the car had remote start. Jeff the salesman and Jeremy the sales manager both told me no, but I could get it installed for an additional charge. I was ok with that. When I was given the sheet with all the specifications, I noticed it did have remote start. They were both like ...um they usually don’t have it. Shouldn’t they review the specifications before giving me the sheet. I thought this was very unprofessional. We picked the car out on Wednesday evening and we were picking it up on Thursday. I called the salesman Jeff 4 hours ahead of time at his request so he would know when we were coming in since the car we chose was not on the lot. We still waited over 2 hours I get the car. Allegedly they were washing the car. I personally don’t think it was on the property. The vehicle was not dried completely and ended up with water spots, I don’t believe it took 2 hours to wash the vehicle. I don’t think it was there. Jeff did not know how to work the remote start. I honestly didn’t think it was working until I took the remote and was able to work it, Jeff the salesman did not know how to work it. I get in the car and it only had 3/4 of a tank of gasoline. I brought this to Jeff’s attention and he gave me a $5.00 voucher for gasoline. The 5 bucks did not fill the tank but it wasn’t worth going back to the dealer making a hassle over it. The car only comes with one remote for the remote start, but it has two keys. That may have been a deterrent in me buying the car which is why I wasn’t told about it. I think An honest dealer would have let my wife an I know this before the deal was finalized. I still have not received a final answer if I can purchase one. I have called several times and I still have not received a definitive answer. When Jeff gave us the car, he just walked away without showing us everything in the car. This is the fourth new vehicle I have purchased and every other salesman went through the car with me. Even used car salesman that I have dealt with went though the car with me. Very unprofessional. Then the next day when I go to check the engine it had no windshield washer fluid. How do you let this happen?? When I called a manager Jimmy to discuss this he said he would call me back. It’s now 22 hours and he still hasn’t called me back. I also spoke to Stephanie and she said she would have someone call me back, I’m still waiting for that phone call. I tried calling the owner, I left him a voicemail and he hasn’t called me back, it’s been three days. They did offer me a $10.00 voucher for gas. It’s not worth me driving a half hour to the dealer in one direction for $10. More

Great Service Awesome service, friendly sales team, would definitely recommend this dealership! Easy to work with, no pressure and accommodating, if your looking fo Awesome service, friendly sales team, would definitely recommend this dealership! Easy to work with, no pressure and accommodating, if your looking for a great experience I would suggest checking here first. More

A very pleasant experience with the salesman. They were very They were very friendly and did there very best to get us what we needed. I would definitely recommend this dealership to someone shopping for a car. They were very friendly and did there very best to get us what we needed. I would definitely recommend this dealership to someone shopping for a car. More

Good customer service good customer service I will refer a family member or a friend 2 Mitsubishi dealership and they have some good deals and great offers and customer se good customer service I will refer a family member or a friend 2 Mitsubishi dealership and they have some good deals and great offers and customer service are polite More

Closing on a car We was very satisfied with the patience and understanding of the rep AK helping meet our finacile needs in regards to the insurance portion of the pur We was very satisfied with the patience and understanding of the rep AK helping meet our finacile needs in regards to the insurance portion of the purchase he helped us find insurance that met our budget needs ty More

My experience was good The person who takes care of me was very helpful and courteous and he offer information that will help me to make proper decisions in the future The person who takes care of me was very helpful and courteous and he offer information that will help me to make proper decisions in the future More

Straight forward very helpful Friendly knowledgeable people and willing to help in anyway possible Northstar Mitsubishi and the staff make it there point to makes sure your deal Friendly knowledgeable people and willing to help in anyway possible Northstar Mitsubishi and the staff make it there point to makes sure your deal is right More

Great service Everyone is very helpful I would definitely recommend this dealership really great offers and anyone is attentive. Jeff is great see him whenever you Everyone is very helpful I would definitely recommend this dealership really great offers and anyone is attentive. Jeff is great see him whenever you want a car More

Good experience and will work with you. Buying a car is always stressful and this dealership was different. People where very nice and polite. No finance officers being rude and yelling at t Buying a car is always stressful and this dealership was different. People where very nice and polite. No finance officers being rude and yelling at the sales people. They were willing to work with what you have and try to get you the best deal they can. Overall it was a non stressful environment. Arthur was very nice and it was a pleasure working with him. We wanted to get a nice used car and ended up with a new one with all the bells and whistles! Going forward I will recommend this dealership to all friends and family if they need to buy. More

Awwwwwsome Professional and understandable help i will recommend him to my peers and in the future to get another car. Great service would recommend any time Professional and understandable help i will recommend him to my peers and in the future to get another car. Great service would recommend any time More