Northstar Kia - Service Center

I went here to get my tire fixed but the guy who helped me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards m me convinced me to get the 30K mile work done ( I have 27k in my car) to keep my warranty so I did it. I waited to do the review because afterwards my brakes were screeching like crazy so knew there was an issue. I barely drive it as seen from the miles from this visit and my visit today at 3/14/23 because I left it parked on holidays for alternate side parking and don’t use it regularly. I finally came back and now I’m told there I need new brake pads and rotors for the front and back which is over $1,100 from a issue I never had before and now I have it out of nowhere after spending over $700 and they didn’t check or did they do something to it??? Not only that but now I find out my car is covered for the warranty for 60K miles or 5 years regardless and it will expire 6/2023 even though I got the 30k mile work done because Cosmo told me if I did I will be in warranty and still covered for the long haul as long as I did that procedure!!! He lied to me and then I would not be surprised if they sabotaged my car so I can pay more to get it fixed. I’ve had a bad experience before with bad service here but never again coming here and dropping another penny unless this situation is rectified because I have been swindled. I will dispute the charge if I must because instead of helping my car I was lied to and it was sabotaged. Please have a higher up call me back to get this rectified because I won’t rest until I get justice!!! More

Fast service with very good and welcoming staff, service at car is reliable, neat and fast at car is reliable, neat and fast More

great experience, helped me with what I needed, I will definitely come again for all my needs definitely come again for all my needs More

Thanks to Cosimo for providing an exceptional service to me as a first time customer. me as a first time customer. More

They always take the vehicle promptly and fix it quickly! They are courteous and friendly. They are courteous and friendly. More

Service was quick and painless but after leaving the service center, had an oil leak and had to go back. We came to a reasonable solution and it was promptly corrected. service center, had an oil leak and had to go back. We came to a reasonable solution and it was promptly corrected. More

Orlando was very helpful! We left with the car we wanted at a great price We left with the car we wanted at a great price More

Dealing with them was so terrible, repeated times, that I got rid of the Kia. got rid of the Kia. More

Fast service! Friendly staff. Thorough services. Overall very happy with the work they did on the car. Friendly staff. Thorough services. Overall very happy with the work they did on the car. More

Staff was Kind, professional, courteous. Listened to the issues with the car, and addressed it accordingly. Listened to the issues with the car, and addressed it accordingly. More