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Northstar Kia - Service Center

Long Island City, NY

4.6
696 Reviews

696 Reviews of Northstar Kia - Service Center

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October 09, 2024

Service was fast, knowledgeable and professional people. James was very helpful, he informed me what I should do for the next service and when. More

by STANKACZ
Recommend Dealer
Yes
Employees Worked With
Service department. James was w
October 09, 2024

I love the atmosphere! Everyone is nice and communicative. The restroom is clean as well as the air. They always do a good job on ladybug lol. More

by STEPHANIEMARSHINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Jim
October 08, 2024

Very good helpful and courteous. I liked how I felt talking to the staff there. More

by JUSTINLACY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
October 08, 2024

The friendly , professional staff was a pleasure to work with. Keep up the good work. More

by RCLEMENTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
October 07, 2024

The appointment went really well, quick service, comfortable lounge area and staff is always professional and informative. More

by METHOSMOM
Recommend Dealer
Yes
Employees Worked With
I can't remember his name
October 06, 2024

Thanks to the staff of Northstar Kia, they handled my car service with ease and professionalism. I did not have an appointment but they were able to facilitate me with a great service. Thank You More

by Alang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 05, 2024

I went to Kia to get the oil on my car and anything else that was needed. James as always provided excellent service. While sitting in the reception are I can hear the conversation of the other representati More

by CLGUIGNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
October 04, 2024

I had to take my car in three times to have the problem identified and fixed. More

by CHRISW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Northstar Kia responded

I'm really sorry to hear that you had to make multiple trips to address your car's issue. That can be incredibly frustrating. Your experience is important to us, and I appreciate you bringing this to our attention. If you'd like to discuss this further or need assistance, you can contact the service manager directly at egil@northstarkiany.com. We want to ensure your concerns are addressed.

October 04, 2024

Serviced my telluride with Great timing and superb satisfaction. Great place to service your kia More

by jbul25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I went there without prior appointment to Fix a recall issue and factory servicing. All employees are extremely polite. I left my car and pickup within 03 hours. I’ll recommend this dealership to anyone. More

by Arshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Oct 04, 2024 -

Northstar Kia responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our team and that your car service was completed quickly. We appreciate your recommendation and look forward to assisting you again in the future!

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