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Northstar Kia - Service Center

Long Island City, NY

4.6
929 Reviews
Call Service Center (347) 727-1800

929 Reviews of Northstar Kia - Service Center

Sort by
March 17, 2025

Service is not great. The accountant did not explain all the challenges. Either, he didn't know or he was hiding something. More

by NASIMNY
Service Communication
Recommend Dealer
No
Employees Worked With
Irma
Report | Print
Mar 18, 2025 -

Northstar Kia responded

We apologize for your experience and understand your frustration. Clear communication is important to us, and we're sorry that it wasn't up to your expectations. Please reach out directly at Bsingh@northstarkiany.com so we can address your concerns and ensure this issue is resolved. Thank you for bringing it to our attention. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 17, 2025

excelent service , nice jod , in the right time , good attention, short time to waiting for the service More

by andrettyram71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Northstar Kia responded

Thank you for your excellent review! We're happy to hear that you had a timely and efficient service experience. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 16, 2025

Dealership was nice and clean all the sales persons where very helpful and stuck to their word. I had a very good experience. More

by KENNY224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're happy to hear that our team was helpful and that you had a great visit. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Great first experience with Kia service. Service was prompt and efficient. Staff was courteous and helpful. Everything was straightforward and clear More

by GARETHKWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
Report | Print
Mar 16, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're happy to hear that your first experience with Kia service was smooth and efficient. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Amazing service, very kind and friendly service. Took less than one hour total, amazing people and amazing service. I am Definitely coming back next time More

by SMAKAVANA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, forgot name
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Mar 16, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a quick and positive experience. We look forward to welcoming you back next time! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 15, 2025

Friendly, helpful, and quick Cosmo was very friendly and was quick with all answers to my questions. The service was quick and to the point More

by cvig16
Recommend Dealer
Yes
Employees Worked With
COSMO
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Mar 16, 2025 -

Northstar Kia responded

Thank you for your positive review! We're glad to hear that Cosmo was friendly and efficient in answering your questions. We appreciate your feedback and look forward to assisting you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Excellent and fast service for my car, very good and effective. And they delivered the perfect car More

by victoriavaleromontilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad to hear you had an excellent and fast experience. Enjoy your new car, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 14, 2025

Excellent service I love my car very good location and good experience very professional and friendly More

by susy_vargas@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Northstar Kia responded

Thank you for the fantastic review! We're so happy to hear that you're loving your car and had a great experience with our team. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 14, 2025

Dealership refused to provide complimentary service for the first maintenance visit then tried to charge for an additional inspection without first obtaining authorization from customer. More

by JXC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moon Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Northstar Kia responded

We apologize for the frustration this situation caused. We strive for transparency and customer satisfaction, and your experience does not reflect our usual standards. Please contact us directly at Bsingh@northstarkiany.comso we can address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 14, 2025

Everybody is very efficient. Cosmo helped me and is knowledgeable and friendly. The whole experience was excellent. More

by MWALSH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Mar 15, 2025 -

Northstar Kia responded

hank you for the wonderful feedback! We're so glad to hear that Cosmo provided you with excellent service. We truly appreciate your kind words and are happy you had such a great experience with us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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