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Northstar Kia - Service Center

Long Island City, NY

4.6
702 Reviews

702 Reviews of Northstar Kia - Service Center

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August 01, 2023

Sales and representatives were great, but full service wasn’t up to standard. Trash from old parts and plastic bags from new parts were left in my car when my car was returned to me. The new fix is useabl More

by CANDANCE WONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

On my last visit to get my rear brake fixed, i also requested to have my engine splash guard to be secured because it appears to be hanging low. The brakes were fixed properly. No complaints aside fr More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula…5 stars…cosmo…4 stars…ibis…3 stars…Joseph…3 stars
July 30, 2023

The car service staff were great. The staff in the office weren’t so great. I waited inside 30 min before being acknowledged. More

by Trainer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do know any of them
July 29, 2023

My experiences at the service dept at northstar have always been VERY positive. Quick, efficient and courteous staff. More

by ROFISCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coz the Service Manager
July 29, 2023

I went to fix my car because something is making noise on rear wheel, the guy who is supposed to fix my car is acting like he don’t wanna fix, the Service advisor also telling me the same thing that I should More

by ADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
COSIMO SANITATE
July 29, 2023

I went to fix my car because something is making noise on rear wheel, the guy who is supposed to fix my car is acting like he don’t wanna fix, the Service advisor also telling me the same thing that I should More

by ADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
COSIMO SANITATE
July 28, 2023

We always go to Northstar Kia for regular change oil because this is the closest Kia service in our area. They have an excellent service. My only complaint is they don’t wash my car unlike the other Kia More

by WENDELL_YPIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad Khalil, Jose Ovalle
July 28, 2023

The dealership was busy but set expectations and got my work done quickly and efficiently More

by CDETTMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember but he had short hair
July 27, 2023

Very good hospitality very clean take out the car bag and the job done perfectly right More

by CONFIRMEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
July 27, 2023

Great service staff every thing on time explanations clear very professional. And clean waiting area More

by MARTINEZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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