Northstar Kia - Service Center

Friendly, professional and efficient. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. More

It was ok. Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location Just it took too hours before I got an estimate, which I could've waited at home. I waited when 5 the second time i was in the location More

Very rude finance manager Jim Deleon aka Jimmy He shouldn’t be working with clients. We came in for consultation and were placed in a waiting room after speaking with Irma about our wishes. By the ti shouldn’t be working with clients. We came in for consultation and were placed in a waiting room after speaking with Irma about our wishes. By the time we met with manager he submitted application for us without a heads up and explanation. When we asked for explanation he gave us attitude and literally walked away. We had to deal with Irma. He is the most rude manager I’ve ever met. So arrogant. Did not address our concerns and questions at all and we weren’t given any options to choose from. My husband completed online application to see his options and he was told that he has high rates because of his poor credit score and that Jim already completed the transfer process from mine to my husband’s name. It was a very unfair treatment. More

The service I received did not fix the issue. The driver side mirror does not open and it was supposed to be fixed. Only to not open again the next day. Phoned dealer and told mirror could be f The driver side mirror does not open and it was supposed to be fixed. Only to not open again the next day. Phoned dealer and told mirror could be frozen. I have to use a hair dryer to heat my mirror to drive my car. This is unacceptable. Also had tires rotated and was told the notice would disappear after driving only it’s still there after two weeks. I’m still waiting for a call from service about replacing my mirror. It is extremely dangerous driving almost had an accident on my way to service center. More

Excellent service from James, very clear in what needed to be done. Left a Happy customer to be done. Left a Happy customer More

Considerate people, efficient well done service. The man behind the counter, whose name I forget, was a great customer service person. The man behind the counter, whose name I forget, was a great customer service person. More

I went in for a service and they did that along with a software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! software update. It took about 1 1/2 hours but they were very helpful and even washed my car so I was ready to go! More

I don't remember his name , but he is the spanish guy. I'm very appreciative of how the gentleman behind the counter helped me out . He was very professional, knowledgeable and showed concern when dea I'm very appreciative of how the gentleman behind the counter helped me out . He was very professional, knowledgeable and showed concern when dealing with my vehicle. My vehicle is running great, and the brakes feel good 👍 Thank you to all !! Keep up the good work. Definitely will see you guys on the next service call. Frank H. More

Cosmo is one of the best service advisors I’ve ever had to deal with, anytime I go to this service center I always look for him to help me out. Very helpful and fast when it comes to trying to get you out to deal with, anytime I go to this service center I always look for him to help me out. Very helpful and fast when it comes to trying to get you outta there as fast as possible. More

Considerate and caring personal, working at this dealership. Also, professionally good work done at site. dealership. Also, professionally good work done at site. More