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Northstar Kia - Service Center

Long Island City, NY

4.6
700 Reviews

700 Reviews of Northstar Kia - Service Center

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October 17, 2023

After going to a NJ dealership for close to 2 years for my service needs, I decided to try Northstar Kia. I’m sure glad I did. Eric from the service dept was great to work with and Felix handled the oi More

by DLIN10105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
October 13, 2023

I went in for an oil change and I was in and out in about 30 minutes just in time for my dental appointment. Happy customer! More

by JJCUFF1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Khalil, Jacob Echevarria
October 13, 2023

Customer service satisfaction great service very helpful. Very knowledgeable answer all my questions. Clean area More

by HAVDOG41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo. Sale rep very helpful
October 12, 2023

Greedy incompetent staff employed at both sales and service that is no help to customers whatsoever. I regret visiting. More

by AMELE.GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some nincompoop
October 12, 2023

Super friendly and kind. Easy to communicate with and staff is very knowledgeable. Was in and out in under an hour! More

by JESSICAKOZIOL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 12, 2023

This is the second time I went to this deal and I don’t regret it. I will do it again they have amazing customer service, and very respectful and helpful. More

by ESILVA8272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Valentin
Oct 13, 2023 -

ESILVA8272 responded

Excellent customer service

Oct 13, 2023 -

ESILVA8272 responded

Has excellent customer service and they were pretty fast they on time with the appointments

October 11, 2023

Janes was very helpful and dkeep me updated with the progress of the service and also call me few times to fallow to follow up. More

by WILMER024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James from Service Department
October 11, 2023

Friendly service staff who have the best intentions to provide quality service efficiently but carefully More

by JTRUBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service I worked with James, Edwin & Sally
October 11, 2023

Great customer service. Satisfied with the fast work and care that was given to me. More

by R.BAEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
October 11, 2023

I called Northstar after the Jamaica Ave Service center refused to Honer my appointment. James snd all the staff took care of me and graciously updated the anti theft software on my Soul Kia. More

by JVM1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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