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Northstar Kia - Service Center

Long Island City, NY

4.6
909 Reviews
Call Service Center (347) 727-1800

909 Reviews of Northstar Kia - Service Center

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March 24, 2025

James Hwang is an Asset to NorthStar KIA! He always has a smile plus, he is responsive, proactive, professional and courteus. He always makes my service experience a pleasant one. Sincerely, More

by lanzalo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hwang, James
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Mar 26, 2025 -

Northstar Kia responded

Thank you, Loretta! We truly appreciate your kind words about James Hwang. He is indeed a valuable part of our team, and we're glad to hear he made your service experience so pleasant. We look forward to assisting you again in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 23, 2025

Excellent Professional Nice Good Perfect Very good service So fast Right on time Very professional More

by tata231989
Recommend Dealer
Yes
Employees Worked With
Raymond
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Mar 23, 2025 -

Northstar Kia responded

Thank you for the kind words! We're so glad to hear that you had an excellent experience with our team. We strive to provide professional, fast, and efficient service to all of our customers. Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 23, 2025

Had an amazing experience in kia they were very helpful and answered all my questions looking forward to future purchases. Julius was very helpful and Danny More

by GUALBERTOD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius and Danny
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're thrilled to hear that Julius and Danny were able to assist you and answer all of your questions. We look forward to helping you with future purchases and providing the same great service every time! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 23, 2025

Service was prompt, easy to schedule and the customer service employees were very helpful. The car was ready earlier than I expected. More

by PTRAVELSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 26, 2025 -

Northstar Kia responded

We're glad to hear that you had a smooth and prompt service experience! Thank you for your kind words about our team—we strive to provide efficient and helpful service. We appreciate your support and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 23, 2025

Awesome, great serivice. The staff are very friendly, and they take care of my car very well. More

by SILLACHARLESTONDIRECT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and excellent service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 22, 2025

Pleasant. Informative, comfortable . Just wished Kia made more vehicles at reasonable prices. Like it used to be. Now there just another car company selling ca More

by bboy2404
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 23, 2025 -

Northstar Kia responded

Thank you for your thoughtful feedback! We're glad to hear that your experience with us was pleasant and comfortable. We understand your concerns about pricing, and we agree that affordability is important. While the automotive market has evolved, we strive to offer a variety of options to meet different budgets and needs. Your feedback is valuable, and we appreciate you sharing it with us. Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

I paid for a review. I did a bad job because they didn't find the real problem with the car. More

by Jhonatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar De Jesus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

Amazing customer service. James is very polite and helpful. They are very punctual with the appointments time. More

by R.BAEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James from Kia part service
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Mar 23, 2025 -

Northstar Kia responded

Thank you for your kind review! We're so glad to hear that James provided you with excellent service and that we were able to meet your scheduling needs. We look forward to assisting you again soon! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

Service was great on time and a very clean environment. also the dealer had great snacks in the waiting room More

by rolando1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're thrilled to hear that you had a positive experience and enjoyed the snacks in our waiting room. We look forward to serving you again soon in our clean and welcoming environment! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

Courteous service and explanation of what was being done as well as wait times. Quick and easy More

by maxwelldion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're happy to hear that you had a quick and easy experience with courteous service and clear explanations. We look forward to serving you again in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

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