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Northstar Kia - Service Center

Long Island City, NY

4.6
1,049 Reviews

1,049 Reviews of Northstar Kia - Service Center

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June 05, 2025

The service was wonderful and the employees were pleasant. I would would definitely refer them to others. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Jun 11, 2025 -

Northstar Kia responded

Thank you for the kind words and recommendation! We're happy to hear you had a wonderful experience with our team. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 03, 2025

Good professional services, try to be there early in the early morning, otherwise waiting probably will be a little longer. More

by Maggie11356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Jun 11, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad you had a good experience and appreciate your tip about arriving early. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 31, 2025

Very long of a wait time for only a oil change and tire rotation Did not follow instructions when I told advisor not to wash the vehicle More

by JCORONA1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Curry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Northstar Kia responded

We’re sorry for the wait and any miscommunication regarding your vehicle wash. Your feedback is important, and we’ll work to improve our service and attention to your requests. Feel free to contact us at Bsingh@northstarkiany.com Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 30, 2025

Great service. Friendly and fast. Came in last minute and was helped expeditiously. Thank you More

by nathanielecohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Northstar Kia responded

Thank you for the great feedback! We’re happy we could assist you quickly and appreciate your kind words. Looking forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 30, 2025

They helped me withe the whole credit process even tho my credit was low. They found the best option for a new driver plus they were very nice. A little bit of more clarity on what the client signs along t More

by Carlos Hermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianella, Dany
Jun 02, 2025 -

Northstar Kia responded

Thank you for your honest and positive feedback! We’re glad we could help find the best option for you and appreciate your suggestion about clearer communication. We’ll keep working to improve and hope you enjoy your new car! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 29, 2025

Excellent service, Cosmo treated me respectfully and was attentive throughout my time there. My Kia got the service done fast and correctly and he offered me other services to be done based on Kia’s recomme More

by KREDOUBLE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo, Ronny
Jun 02, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We’re glad Cosmo provided attentive and respectful service, and that your Kia was taken care of promptly. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 29, 2025

Damage assessment by dealer was ridiculous. Dealer quoted $2,000, I repaired my car for $300. More

by HHDADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hwang
Jun 02, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience. We appreciate your feedback and would like to understand more to improve our service. Please feel free to reach out to us directly at Bsingh@northstarkiany.com. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 29, 2025

1st very professional no hidden fees and courteous. my Advisor explained everything from what will be done to how it was More

by ASTLEWITHERSPOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ronny rosales donair was great
Jun 02, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re happy to hear you had a professional and transparent experience with our advisor. We appreciate your trust! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 29, 2025

Everytime I visit the dealership I receive professional, courteous, knowledgeable and experienced service. This is a service center worth visiting. More

by NORAH.PACHECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 02, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're proud to provide professional and courteous service every time you visit. We look forward to seeing you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 27, 2025

Excellent customer service. Everytime I go there to get a maintenance they finish on time. More

by R.BAEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 02, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re glad to hear our team consistently provides timely and excellent service. We appreciate your loyalty! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com