Northstar Kia - Service Center

Service took 8 hours to pick up the car (even though I stated I was with an infant) and then took 3 days to fix a broken battery. stated I was with an infant) and then took 3 days to fix a broken battery. More

Always professional. Great customer service. I’ve been going to them for 4 years and they are always willing and reliable Great customer service. I’ve been going to them for 4 years and they are always willing and reliable More

Clean and appointment on time for my 7500 mile service. However the car is a new vehicle and has a radio problem and only a few months into a new lease. I explained the problem and they wanted to charge an However the car is a new vehicle and has a radio problem and only a few months into a new lease. I explained the problem and they wanted to charge an additional $200 to update the system. For a new car this should not be an extra charge. Now am trying to do it myself and it’s a pain. They also went over the time at the end and were not able to give the car wash that was included in the service as I had to return to work. More

Very friendly staff checking all maintenance need it. solve the problem and feels like you are in and out so fast. solve the problem and feels like you are in and out so fast. More

Why does my review have to be 15 words minimum? I gave a five star review. Ok, there’s your 15+ words. Thank you for all you did for me. I gave a five star review. Ok, there’s your 15+ words. Thank you for all you did for me. More

Más o menos la atención al cliente ……… Vamos a ver si no me presenta otra ves los problemas si no me presenta otra ves los problemas More

Great new facility - clean and comfortable waiting area. Service rep was helpful and explained things. Seemed a bit expensive. Service rep was helpful and explained things. Seemed a bit expensive. More

In simple layman’s terms, they don’t give a single malarkey. Unresponsive, unreliable, and just plain rude. Will never go back, they are the reason why people hate repair shops. malarkey. Unresponsive, unreliable, and just plain rude. Will never go back, they are the reason why people hate repair shops. More

Service advisor made my trip to Kia pleasant explained what I needed to know for future service what I needed to know for future service More

Would recommend to anyone very professional not a long time wait very polite with their customers time wait very polite with their customers More