Northstar Kia - Service Center

I found the service office people to be rude. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. They tried to charge me $95 to unhook a wire holding my trunk closed cause a recalled part broke and my trunk would not shut. Bad business practice. More

I am first time to have maintenance service on my 2024 Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashi Kia Seltos at this new service facility, the staffs are very customer friendly and professional. The services are done in an orderly and timely fashion. Customer waiting area is clean and comfortable. I am very happy with the service provided by Northstar Kia Service Center. More

Professional, fast and efficient service. Is always great to know that your car is in good hands Is always great to know that your car is in good hands More

January 2024 I purchased a used car but was unable to pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center pick up the contract etc at the said time due to issues that were not mine. I went to have service done on the car recently at the Kia service center and was told that there is no record of me in the system. I called the salesperson and finance manager but found out they both left the company since. I was under the impression that my paperwork would be sent to me. Finally figured out that I have full train warranty and LoJack was not installed in the car even though they said it was. However no one can account for my maintenance warranty ( oil change brakes etc). More

Fast and efficient service. Straight to the point and they even have a reception who was great! Jeury also follows up which I appreciate! Straight to the point and they even have a reception who was great! Jeury also follows up which I appreciate! More

Great service Beautiful clean shop. Friendly atmosphere. I was in and out in less than an hour Friendly atmosphere. I was in and out in less than an hour More

Amazing customer service! Very professional! Loved it! Straight to business! And know what are they doing! Very professional! Loved it! Straight to business! And know what are they doing! More

Don’t get what a warranty is for, if you have to jump through hoops for it to work through hoops for it to work More

Extremely poor service and all they worry about is money. and they’re not too honest. and they’re not too honest. More

Service team here are amazingly helpful specially Mr Cosimo and Mr Roman went out of their ways to assist me I was very impressed with there services.. Cosimo and Mr Roman went out of their ways to assist me I was very impressed with there services.. More