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Northstar Kia - Service Center

Long Island City, NY

4.6
907 Reviews

907 Reviews of Northstar Kia - Service Center

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March 27, 2025

I feel like I got overcharged for the purchase of my new Kia Seltos. My invoice shows that my new car retail sales amount more than the sticker price. I know that there are additional fees and taxes added. More

by absalonasmad
Recommend Dealer
No
Employees Worked With
Mike
Mar 28, 2025 -

Northstar Kia responded

Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the pricing of your Kia Seltos. We strive for transparency in all transactions and are committed to making your car-buying experience as positive as possible. We’d love the opportunity to discuss this with you directly at Bsingh@northstarkiany.com and address your concerns to ensure your satisfaction. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 27, 2025

The staff in KIA treat you like you family. They explain what’s going on with your vehicle. More

by N2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you felt like part of the family. Our team is dedicated to providing clear and helpful communication about your vehicle, and we truly appreciate your trust in us. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 27, 2025

I had problems with my Kia Soul engine and it really took a long time to get fix but the wait was worth, my kids Soul runs like new now and thanks to Cosimo Sanitate everything is good now, he also got me th More

by Yehoshua Tikvahntez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo S
Mar 28, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that Cosimo took great care of your Kia Soul and made sure everything was running smoothly again. We appreciate your patience during the repair process, and we'll make sure to take care of the dashboard camera issue at your next service. Thanks again for choosing us, and we're here if you need anything else! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 26, 2025

The service is always great ,the people are friendly and helpful ,the building is clean and comfortable .my car always gets taken care of on time .great experience . More

by IDALHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that you consistently have a great experience with our team. We appreciate your continued trust and look forward to keeping your car in top condition in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 26, 2025

Clean environment, good atmosphere Staffs are friendly and kind, know the best interests of their clients More

by Maggie11356
Recommend Dealer
Yes
Mar 28, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're thrilled to hear that you enjoyed the clean environment, friendly atmosphere, and helpful staff. We always strive to keep our clients' best interests in mind, and we appreciate your kind words! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 26, 2025

Excellent service, professional and fast attention. Very satisfied with everything. Highly recommended! Thanks for all. More

by LUIS MIGUEL OJEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Mar 28, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our team. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 25, 2025

Terrific. I Got an appointment right away and they took care of my car in a reasonable amount of time. More

by DRCORTES2525
Recommend Dealer
Yes
Employees Worked With
James
Mar 26, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you got an appointment quickly and that your car was taken care of in a timely manner. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 24, 2025

James Hwang is an Asset to NorthStar KIA! He always has a smile plus, he is responsive, proactive, professional and courteus. He always makes my service experience a pleasant one. Sincerely, More

by lanzalo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hwang, James
Mar 26, 2025 -

Northstar Kia responded

Thank you, Loretta! We truly appreciate your kind words about James Hwang. He is indeed a valuable part of our team, and we're glad to hear he made your service experience so pleasant. We look forward to assisting you again in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 24, 2025

The service center is new, the service is excellent and the staff is friendly, professional and accommodating. All around great experience. More

by zurbaran927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Mar 26, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're glad to hear you had an excellent experience with our friendly and professional staff. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 23, 2025

Excellent Professional Nice Good Perfect Very good service So fast Right on time Very professional More

by tata231989
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 23, 2025 -

Northstar Kia responded

Thank you for the kind words! We're so glad to hear that you had an excellent experience with our team. We strive to provide professional, fast, and efficient service to all of our customers. Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

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