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Northstar Kia - Service Center

Long Island City, NY

4.6
1,102 Reviews
Call Service Center (347) 727-1800

1,102 Reviews of Northstar Kia - Service Center

Sort by
July 03, 2025

Manny listened to all I had to say and provided assistance with all. Answers all of my questions. More

by TAMARA.SAMILENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny- service
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad Manny took the time to listen and assist you thoroughly. We appreciate your feedback and look forward to helping you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 03, 2025

Marcos was very nice at helping us lease a car. Everyone at the office were kind and helpful. More

by Calixto.perla91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're happy to hear Marcos and our team provided kind and helpful service during your lease experience. We appreciate your support! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 03, 2025

From the moment I walked in, service advisor Mr Cosimo was welcoming and helpful. The whole experience was smooth and stress-free. I'm very happy with the service I received and will definitely be back. More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Cosimo
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're delighted to hear Mr. Cosimo made your visit smooth and stress-free. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Thank you for the great service once again. Oil change and free car wash in 90 minutes. More

by COURTNGAMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for your continued trust! We’re glad you enjoyed the quick oil change and free car wash. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

The service is outstanding and the staff is great and very knowledgeable and professional. Plus the coffee and butter rolls are good 👍🏾 More

by Quintin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not worked with any of these people.
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed our outstanding service, knowledgeable staff, and of course, the coffee and butter rolls! We look forward to serving you again soon. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Everything was great they were great from start to finish Sal and Ron made sure everything was done to my liking. They went above and beyond More

by agapi1
Recommend Dealer
Yes
Employees Worked With
Sal , Ron and Mario
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the fantastic feedback! We're thrilled to hear that Sal and Ron went above and beyond to make your experience perfect from start to finish. We truly appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Excellent place. Excellent customer service. Everything is clean and well. Take care. I will definitely come back and recommend it More

by MENDOZA.AL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ludys Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We’re delighted to hear you had a great experience with us. We look forward to welcoming you back soon and truly appreciate your recommendation! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

The service center is top notch and Cosmo the service manager is always on top of his game. Communication on status of service and pick up times are clear and never a delay when picking the car up. More

by rsacramone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad to hear Cosmo and our service center consistently provide clear communication and timely service. We appreciate your trust and look forward to assisting you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

I feel that the service center is not treating me with integrity. They keep doing things that are not helping to solve the issue that my car is having. More

by Oni
Recommend Dealer
No
Employees Worked With
Service department James.
Report | Print
Jul 07, 2025 -

Northstar Kia responded

We’re sorry to hear you’re feeling this way. Integrity and customer trust are very important to us. Please reach out directly at Bsingh@northstarkiany.com so we can better understand your concerns and work to resolve the issue promptly. We want to make sure you feel confident in the care your car receives. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 01, 2025

The dealership time was horrible. They tried to overprice for their own payout. The service center customer service was very nice but the wait time is horrible as well ! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Jul 07, 2025 -

Northstar Kia responded

We’re sorry to hear about the long wait times and pricing concerns during your visit. We appreciate your feedback and will work on improving both service efficiency and transparency. Thank you for acknowledging our customer service team—we hope to provide a better overall experience next time. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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