Back

Northstar Kia - Service Center

Long Island City, NY

4.6
830 Reviews

830 Reviews of Northstar Kia - Service Center

Sort by
February 12, 2025

Did not work with dealership Was looking for service on my kia Need to verify if everything is okay More

by CHEETAH1023
Recommend Dealer
Yes
Feb 13, 2025 -

Northstar Kia responded

Thank you for your positice feeback! We're glad your visit went well. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 11, 2025

There was damage to my paint and two small dents. The service advisor is always great and helpful. There’s no protection to the cars while it’s being worked on. I’ve been here a few times and do not More

by Anonymous 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo
Feb 13, 2025 -

Northstar Kia responded

We sincerely apologize for your experience. While we're glad to hear that our service advisor was helpful, we understand your concerns regarding vehicle protection. Your trust is important to us, and we'd like the opportunity to address this issue. Please reach out to us directly at Bsingh@northstarkiany.com so we can work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 10, 2025

Reliable  on time service. Friendly professional environment.  Complimentary car wash. Regular KIA service (15000 miles now) done. More

by HLAVKA.JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not on the list
Feb 11, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad you enjoyed our reliable service, friendly environment, and complimentary car wash. We appreciate your trust and look forward to your next visit! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 10, 2025

Very convenience, very professional, friendly, comfortable, speak different languages, very respectful employees, I will recommend it. More

by EVELUV32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad you had a professional and comfortable experience with our team. We appreciate your recommendation and look forward to serving you again! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 08, 2025

Bought a kia ev6, asked for color black, waited 2 hours for salesman to come back with a gray car after he made me sign the finance papers. I look at the car, around 7p at this point, and the salesman keep More

by EDGARMARROQUINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience. Transparency and customer satisfaction are very important to us, and we regret any miscommunication regarding your vehicle. Please reach out to us at Bsingh@northstarkiany.com so we can address your concerns and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 07, 2025

Did not make an appointment but was taken cared off immediately. Service was done while waiting in their clean lounge and car was returned washed. More

by Philip C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James. Service
Feb 08, 2025 -

Northstar Kia responded

Thank you for your review! We're glad to hear you had a smooth and efficient experience. We appreciate your business and look forward to serving you again! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 07, 2025

Great customer service and great service on my car Thank you so much I appreciate it More

by Jd.vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Northstar Kia responded

You're very welcome! If there's anything else we can do for you, don't hesitate to reach out. Safe travels! 🚗😊✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

The headlight doesn’t work, the sensor doesn’t work, i took the car twice nothing was done , i am not happy at all, you call them no answer, More

by FATOUKANOUTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Northstar Kia responded

We're sorry to hear about your experience. Your satisfaction is important to us, and we’d like to resolve this issue for you. Please reach out to us directly at Bsing@northstarkiany.com so we can assist you as soon as possible. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

My experience for first time oil change on my new Kia vehicle was smooth, service center location environment was modern and well lighted, they system in place for check in, a nice waiting area for clien More

by em.nyc.1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear your first oil change went smoothly and that you enjoyed our modern service center and amenities. We look forward to seeing you again for your next visit! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 06, 2025

Great customer service, quick turnaround, readily available appointments. I will definitely be bringing my vehicle back for service at Northstar. More

by K Stoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Feb 07, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience with our customer service and quick turnaround. We look forward to serving you again at Northstar! 🚗✨ Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

2
...