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Northstar Kia - Service Center

Long Island City, NY

4.6
1,046 Reviews

1,046 Reviews of Northstar Kia - Service Center

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June 07, 2025

Very nice, they make sure my needs are met. They explain when something is unclear and they help me. They also always wash my car More

by JESSIESU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 11, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad our team makes sure your needs are met and takes the time to explain everything clearly. And that car wash is just a little extra care from us! We appreciate you and look forward to seeing you again soon. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 06, 2025

The service consultant name cosmo was the best I've ever encountered his professionalism is top self I will always come back there More

by timothyharley1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re thrilled Cosmo provided you with such excellent service. We look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 06, 2025

Best service they take care of good and fast they are very friendly and they always ask me for car wash More

by PATELKAUSHIK092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re happy to hear you enjoyed the friendly and fast service — and that extra car wash is our way of showing we care. We look forward to taking care of you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 06, 2025

Very helpful and took care of what I needed done. Job finished when promised. Will keep coming back with my car More

by GUAMANZARADAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, service advisor
Jun 11, 2025 -

Northstar Kia responded

Thank you for your trust and loyalty! We're glad we could get the job done on time and meet your needs. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 06, 2025

Excellent service. It was Timely, kind, professional and informative. The whole trip Made for a pleasant day. More

by mc3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriella Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad to hear you had a smooth and pleasant experience. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 06, 2025

It was quick and had all of our questions answered! In and out within 1 hour! More

by DEMERYWEEKS
Recommend Dealer
Yes
Employees Worked With
Cosmo
Jun 11, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad we could get you in and out quickly while answering all your questions. Hope to see you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 05, 2025

The service was wonderful and the employees were pleasant. I would would definitely refer them to others. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Jun 11, 2025 -

Northstar Kia responded

Thank you for the kind words and recommendation! We're happy to hear you had a wonderful experience with our team. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 05, 2025

I sent my car in to be fixed and it was not fixed at all, the problem is still occurring. I asked for a rental because they don't know what's the problem but was refused one because my car 'still drives'. If More

by MAN
Recommend Dealer
No
Jun 11, 2025 -

Northstar Kia responded

We’re very sorry to hear about your experience and completely understand your frustration. Your concerns are valid, and we apologize if the situation wasn’t handled to your satisfaction. Please reach out to our management team directly at Bsingh@northstarkiany.com so we can review your case and work toward a proper resolution. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 03, 2025

Good professional services, try to be there early in the early morning, otherwise waiting probably will be a little longer. More

by Maggie11356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Jun 11, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad you had a good experience and appreciate your tip about arriving early. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 31, 2025

Very long of a wait time for only a oil change and tire rotation Did not follow instructions when I told advisor not to wash the vehicle More

by JCORONA1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Curry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Northstar Kia responded

We’re sorry for the wait and any miscommunication regarding your vehicle wash. Your feedback is important, and we’ll work to improve our service and attention to your requests. Feel free to contact us at Bsingh@northstarkiany.com Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com