696 Reviews of Northstar Kia - Service Center
I like this location because they are very helpful and friendly. They do service as fast as possible. The waiting room is nice and clean. friendly. They do service as fast as possible. The waiting room is nice and clean. More
Customer service is terrible. They treat you like you're not going to buy anything, like you're begging. They treat you like you're not going to buy anything, like you're begging. More
The salesman, Marlin was helpful, informative and not pushy, which we appreciated. The showroom is a pleasure to be in, new and very well kept. The music playing was pleasant and not annoying, like we di pushy, which we appreciated. The showroom is a pleasure to be in, new and very well kept. The music playing was pleasant and not annoying, like we did encounter at another dealership. The team was helpful. We’ve had awful experiences with car dealers, this was quite pleasurable. We love the car, and our kids think it’s sporty and cool. So far loving the EV in the city driving! More
I have not had a lot of good experiences with this Kia dealer. The staff are not communicative and I had to call multiple times to get updates on my vehicle. More importantly I have brought my vehicle in dealer. The staff are not communicative and I had to call multiple times to get updates on my vehicle. More importantly I have brought my vehicle in twice now to address a transmission issue and it has not been resolved. The first time they replaced a part (not the transmission because I was straight up told they wanted to try the cheaper option first). The second time they told me that the transmission vibration was a result of flat spots on the tires and I needed 4 new tires. I took the car to another mechanic and they checked out the ties and told me there was no issue with them. The issue is definitely the transmission, but this Kia is trying to avoid the repair because the car is still under warranty. More
Great service thanks to James and his team. My car got an oil change and free car wash. They are very punctual. Love their service very professional and polite. Thank you James and the team for My car got an oil change and free car wash. They are very punctual. Love their service very professional and polite. Thank you James and the team for your awesome work. I highly recommend this place. More
Northstar Kia provides the best services and their staff is always helpful and knowledgeable and professional. is always helpful and knowledgeable and professional. More