696 Reviews of Northstar Kia - Service Center
This is a great place to bring your vehicle to service because of the amazing crew they have there. They also have a great waiting room and they also notify you what you need to be done when they finish t because of the amazing crew they have there. They also have a great waiting room and they also notify you what you need to be done when they finish their inspection on the car. More
James was so kind and helpful walking me through what needed to be done on my car and worked with me on getting the best price possible. Excellent service! needed to be done on my car and worked with me on getting the best price possible. Excellent service! More
I recently purchased a Kia Telluride from Northstar Kia Dealership, and the entire experience was exceptional. The sales team was knowledgeable, friendly, and made the process seamless from start to finish Dealership, and the entire experience was exceptional. The sales team was knowledgeable, friendly, and made the process seamless from start to finish. They took the time to answer all my questions. The Telluride itself has exceeded my expectations, and I couldn’t be happier with the level of customer service I received. I highly recommend this dealership for anyone in the market for a new vehicle! More
I experienced significant delays in the repair process after my vehicle was rear-ended, despite there being no structural damage. The repair took 6 weeks due to” parts availability”, leading to a $400 ren after my vehicle was rear-ended, despite there being no structural damage. The repair took 6 weeks due to” parts availability”, leading to a $400 rental expense. Upon receiving my car back, I found that the tailgate and muffler, which were supposed to be replaced as per the estimate, were not, and my blind spot monitoring system was also not replaced. Additionally, the codes of the monitoring system were programmed out of the car. This repair has now been ongoing for 4 months, and I am extremely disappointed with the service at this location. I would caution others to avoid this establishment due to their questionable practices. If I didn't have some knowledge about cars, they might have succeeded in their deceit. More
The repair took a long time, but the work was well done. Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had f Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had finished in the original time frame More