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Northstar Kia - Service Center

Long Island City, NY

4.6
696 Reviews

696 Reviews of Northstar Kia - Service Center

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October 01, 2024

This is a great place to bring your vehicle to service because of the amazing crew they have there. They also have a great waiting room and they also notify you what you need to be done when they finish t More

by SARJUED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny R Rosales
Oct 02, 2024 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. It’s great to know you enjoyed the waiting room and appreciated the communication about your vehicle's inspection. If you need anything else, don’t hesitate to reach out!

September 30, 2024

This place is very comfortable now. The service is pretty good. My service advisor is Awesome keep up the good work. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 29, 2024

Northstar Kia ha cumplido con mis necesidades las veces que he asistido al mantenimiento de mi vehículo Sportage 2024 More

by Gustavo mendez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rosario
September 29, 2024

They were attentive, communicated what was going to be done and provide great customer service. Would recommend this location to any Kia owner. More

by BMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baker
September 29, 2024

James was so kind and helpful walking me through what needed to be done on my car and worked with me on getting the best price possible. Excellent service! More

by emilies5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
September 29, 2024

Service was at Northstar Kia , the staff was pleasant and Cosmo was helpful . Waiting area was spacious and clean . More

by ALISON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
September 29, 2024

My experience was expedient and professional, absolutely no complaints about my visit. Two thumbs up! More

by RURAKLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
September 26, 2024

I recently purchased a Kia Telluride from Northstar Kia Dealership, and the entire experience was exceptional. The sales team was knowledgeable, friendly, and made the process seamless from start to finish More

by kwamenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I experienced significant delays in the repair process after my vehicle was rear-ended, despite there being no structural damage. The repair took 6 weeks due to” parts availability”, leading to a $400 ren More

by ELON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hawng
September 25, 2024

The repair took a long time, but the work was well done. Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had f More

by CEEKAYM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We only worked with the service center
Sep 26, 2024 -

Northstar Kia responded

Thank you for your feedback! I’m really glad to hear the repair was well done and that you appreciated the loaner vehicle. I understand how frustrating delays can be, and I appreciate your patience. Your experience is important to us, and we’ll work on improving our timelines. If you have any more thoughts or need assistance, feel free to reach out!

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