Back

Northstar Kia - Service Center

Long Island City, NY

4.6
933 Reviews

933 Reviews of Northstar Kia - Service Center

Sort by
February 28, 2025

They are highly dedicated staff. The staff aims for the best, and believe in executing happy customers. I am always a happy customer. I trust no one else besides my dealership, an More

by christine76brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Mar 02, 2025 -

Northstar Kia responded

Thank you for your fantastic review! We're thrilled to hear that you always have a positive experience with us and that our team consistently meets your expectations. It's great to know you enjoy the amenities while waiting for your car. We truly appreciate your trust in our dealership and service center. We're always here to provide you with quality service and care! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

Arranging service and scope of servicing was smooth, easy, and without pressure. Dropoff and waiting were seamless and pleasant. Servicing was completed on schedule. More

by HSLATKIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 02, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that your service experience was smooth, easy, and hassle-free. Our team always aims to provide a seamless experience, and we're glad we met your expectations. We look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

Thank you for the patience of the front desk, the responsibility of the maintenance staff, and the friendliness of the reservation staff. More

by song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We truly appreciate your recognition of our team’s dedication and friendliness. It's our goal to make sure every step of your experience is as smooth and positive as possible. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

This is the best experience anyone can hope for at a dealership ! I go there for service , " cos" my service adviser is a car guy ,courteous ,knowledgeable and honest .I get the car cleaner than when I More

by IDALHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo " cos"
Mar 02, 2025 -

Northstar Kia responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our service team, especially with "Cos." It’s our pleasure to provide top-notch service, and we’re glad to know you’re always satisfied with the care we give to your vehicle. We look forward to continuing to serve you! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 28, 2025

Well, about three months ago I bought my brand new 2024 Kia Telluride in for service with a problem with my inverter Not working. When my car was returned to me, it was some very nasty scratches on the da More

by ROYBRAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 02, 2025 -

Northstar Kia responded

I’m really sorry to hear about the issues you've experienced with the service and the scratches on your dashboard. It's important to us that your vehicle receives the best care possible, and we deeply regret that this was not the case. Please reach out directly at Bsingh@northstarkiany.com to the service department or the service manager to ensure this issue is addressed promptly. They will assist you in finding a resolution for the damage caused during the service. We appreciate your patience, and we will do everything we can to make this right for you. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 27, 2025

Muy bien me encanta el servicio sé lo recomiendo los mejores servicios para mí y para mi esposo fue lo máximo More

by GRASCEBATISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Northstar Kia responded

¡Muchas gracias por tu comentario! Nos alegra saber que tú y tu esposo tuvieron una excelente experiencia con nuestro servicio. ¡Esperamos verlos de nuevo pronto! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 27, 2025

The new facilities are more spacious, easy to access, and the employees are very attentive. More

by WILLY-51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Feb 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad you enjoyed our new facilities and that our team provided attentive service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 27, 2025

Whenever I visit, I’m grateful for your kindness and for the way you handle things with the customer’s perspective in mind. Thank you! More

by yeni0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronny
Feb 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're delighted to hear that you appreciate our customer-focused approach. Your support means a lot to us, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 27, 2025

It was a very pleasant experience at North Star Kia. The service was quick and the customer service was excellent. More

by MELFORTE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad to hear you had a pleasant experience with quick service and excellent customer care. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 26, 2025

The service was amazing. I didn’t have to wait long to get my oil change. More

by terencemiller13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Northstar Kia responded

We're glad to hear you had an amazing service experience and a quick oil change! Thank you for your feedback, and we look forward to serving you again! 🚗🔧 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

...
10
...