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Northstar Kia - Service Center

Long Island City, NY

4.6
829 Reviews

829 Reviews of Northstar Kia - Service Center

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February 19, 2025

Excellent service excellent personal I love this place because it is clean and comfortable in the waiting area. More

by Zoricas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Feb 19, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed our service, staff, and comfortable waiting area. We appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 18, 2025

The most important to me was there keep there word with the appointment and delivery More

by ECHEVERRIA796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriella Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that our commitment to keeping our word on your appointment and delivery was important to you. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 16, 2025

Great dealership filled with helpful staff, wonderful amenities and a knowledgeable, communicative and cleanly service center. More

by anthonytexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Northstar Kia responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our team and enjoyed our amenities and service center. We appreciate your support and look forward to serving you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 15, 2025

My car harness was damaged by rat, took it to Cosmo in the service center was very helpful and professional, he walked me through the process of fixing the problem. We called insurance and got the quote t More

by SYED.A.IMTEAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Feb 16, 2025 -

Northstar Kia responded

We're glad to hear that Cosmo provided you with excellent service and guided you through the process seamlessly. It's great to know your car was returned in perfect condition! Thank you for trusting us with your vehicle. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 13, 2025

Knowledgeable and professional. Helped with all the issues I had and called me as soon as the car was ready to go. Pleasure to deal with. More

by PATRICK.ZAWISNY
Recommend Dealer
Yes
Employees Worked With
Cosmo
Feb 14, 2025 -

Northstar Kia responded

We're delighted to hear about your positive experience! Providing professional and efficient service is always our goal. Thank you for your kind words, and we look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 13, 2025

I had an amazing experience there, they were so nice to me and also I got some answers for a couple questions i had, they gave a nice tips about the services and maintenance I should do to my vehicle. More

by JEFF.RANGEL.96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roney
Feb 14, 2025 -

Northstar Kia responded

We're so glad to hear you had an amazing experience! Our team is always happy to help and provide guidance on vehicle maintenance. If you ever have more questions, don't hesitate to reach out. Safe driving! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 12, 2025

Great service and appreciated the car wash that was given to me after. Thank you More

by Trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Feb 13, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re glad to hear that you had a great experience and enjoyed the car wash. We appreciate your feedback and look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 12, 2025

Great service! ! Time was less than expectected and very friendly. Specially the services representative. He was very helpful and courteous. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We’re so glad to hear that you had a great experience and that our service representative was helpful and courteous. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 12, 2025

Did not work with dealership Was looking for service on my kia Need to verify if everything is okay More

by CHEETAH1023
Recommend Dealer
Yes
Feb 13, 2025 -

Northstar Kia responded

Thank you for your positice feeback! We're glad your visit went well. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 11, 2025

There was damage to my paint and two small dents. The service advisor is always great and helpful. There’s no protection to the cars while it’s being worked on. I’ve been here a few times and do not More

by Anonymous 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosmo
Feb 13, 2025 -

Northstar Kia responded

We sincerely apologize for your experience. While we're glad to hear that our service advisor was helpful, we understand your concerns regarding vehicle protection. Your trust is important to us, and we'd like the opportunity to address this issue. Please reach out to us directly at Bsingh@northstarkiany.com so we can work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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