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Northstar Kia - Service Center

Long Island City, NY

4.6
903 Reviews

903 Reviews of Northstar Kia - Service Center

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March 30, 2025

Team worked very quickly and Ronny was very helpful. They addressed all my concerns efficiently More

by PTHEODORE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salimata Toure
Mar 31, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad Ronny and the team were able to address your concerns quickly and efficiently. We appreciate your business and look forward to helping you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 29, 2025

Cosimo was absolutely amazing . Followed up with me everyday the car was in the shop. Made me feel like a valued customer. More

by KHAYAN1103
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Mar 31, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're so glad Cosimo provided excellent service and made you feel valued. We truly appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 29, 2025

I truly appreciate the outstanding service I've received here. This dealer has been nothing short of exceptional, and I wholeheartedly recommend them for their commitment to quality and care. More

by OK.RAM.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Parts. Ronny
Mar 31, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're so glad to hear about your exceptional experience and truly appreciate your recommendation. We look forward to serving you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 29, 2025

very helpful staff and speedy service I dropped in for service and expected to be there all day but the staff was very attentive More

by LUISMJAQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're glad to hear that our team provided speedy service and made your experience smooth and efficient. We appreciate your trust and look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 28, 2025

Great customer service and support. Communication was great. Smooth process. James was an excellent service advisor. More

by SHATRICESTUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 31, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that James provided excellent service and that your experience was smooth. We appreciate your feedback and look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 28, 2025

Good service with coffee young black guy was very professional and courteous and kept me aware what was going with my car More

by JJCOOL10133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nuñez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear that our team provided professional and courteous service. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 27, 2025

I feel like I got overcharged for the purchase of my new Kia Seltos. My invoice shows that my new car retail sales amount more than the sticker price. I know that there are additional fees and taxes added. More

by absalonasmad
Recommend Dealer
No
Employees Worked With
Mike
Mar 28, 2025 -

Northstar Kia responded

Thank you for sharing your feedback. We sincerely apologize for any confusion regarding the pricing of your Kia Seltos. We strive for transparency in all transactions and are committed to making your car-buying experience as positive as possible. We’d love the opportunity to discuss this with you directly at Bsingh@northstarkiany.com and address your concerns to ensure your satisfaction. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 27, 2025

The staff in KIA treat you like you family. They explain what’s going on with your vehicle. More

by N2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 28, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so happy to hear that you felt like part of the family. Our team is dedicated to providing clear and helpful communication about your vehicle, and we truly appreciate your trust in us. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 27, 2025

I had problems with my Kia Soul engine and it really took a long time to get fix but the wait was worth, my kids Soul runs like new now and thanks to Cosimo Sanitate everything is good now, he also got me th More

by Yehoshua Tikvahntez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo S
Mar 28, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that Cosimo took great care of your Kia Soul and made sure everything was running smoothly again. We appreciate your patience during the repair process, and we'll make sure to take care of the dashboard camera issue at your next service. Thanks again for choosing us, and we're here if you need anything else! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 26, 2025

Excellent service, professional and fast attention. Very satisfied with everything. Highly recommended! Thanks for all. More

by LUIS MIGUEL OJEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny
Mar 28, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our team. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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