Northstar Kia - Service Center

This dealership is very welcoming and the sales representatives are very helpful, service is very excelent. Highly recommend. representatives are very helpful, service is very excelent. Highly recommend. More

The service was completed with efficiency. The customer service members were very helpful and assisted me well. The customer service members were very helpful and assisted me well. More

Had an issue with the window paneling on my 2024 Telluride. This center never encountered it before, but we able to see it was a recurring issue elsewhere. Replacements are on backorder, but they we Telluride. This center never encountered it before, but we able to see it was a recurring issue elsewhere. Replacements are on backorder, but they were able to arrange everything for me. Just waiting on the pieces now. More

Very good service, and staff,nice setting area, and super fast service ever recommended 100%. fast service ever recommended 100%. More

A huge parts department, expedited service,hot coffee, you leave with your car cleaner than when you came in you leave with your car cleaner than when you came in More

North Star Kia was extremely professional and very helpful and had my car in and out with no issues at all. My car even came out cleaner than it was . They gave my car a full detail and we’re nothing helpful and had my car in and out with no issues at all. My car even came out cleaner than it was . They gave my car a full detail and we’re nothing but professional I would highly recommend this dealer to anyone. Edwin Gil the Service Manager was five star. 🏆 More

Great dealership great people always there to help with any concern you may have! I will be coming back any concern you may have! I will be coming back More

I am not satisfied with the service. I made an appointment and it is supposed to be much more efficient this way. For a simple oil change, they made me wait 2:30 hours. They did not info I made an appointment and it is supposed to be much more efficient this way. For a simple oil change, they made me wait 2:30 hours. They did not inform me of any other repairs and now I have to take the car to another mechanic's shop where they found an additional repair. More

KIA said the part was guaranteed but after the installation it was not coverd Turned out I had to purchase the electric oil pump installation it was not coverd Turned out I had to purchase the electric oil pump More

Exceptional Service from James and his team I recently had the pleasure of working with James for a tire rotation and maintenance inspection on my car, and I couldn’t be more impressed with the level of s had the pleasure of working with James for a tire rotation and maintenance inspection on my car, and I couldn’t be more impressed with the level of service he provided. From the moment I arrived, James was incredibly attentive, taking the time to explain exactly what would be done and ensuring I was comfortable with the process. He was not only professional but genuinely helpful, offering insightful tips about maintaining my car in top condition. What really stood out was how James went the extra mile. After completing the tire rotation, he took the initiative to perform a thorough maintenance inspection, checking various components of my car to make sure everything was running smoothly. It was clear that he genuinely cared about my car’s overall performance and safety. His attention to detail and proactive approach made me feel confident that my car was in excellent hands. The personalized care and attention James provided made this experience truly exceptional. I felt like more than just another customer – I felt like my car was being cared for by someone who values both quality and customer satisfaction. Whether it’s for routine maintenance or more specialized service, I’ll definitely trust James to take care of my car’s needs from now on. Thank you, James, for making my visit so pleasant and for going above and beyond to ensure my car is in top shape. I’ll definitely be back for all my future car needs! More