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Northstar Kia - Service Center

Long Island City, NY

4.6
1,133 Reviews

1,133 Reviews of Northstar Kia - Service Center

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July 31, 2025

Cosmo did a great job keeping me updated on the diagnosis of the vehicle- he also was very professional and knew a lot about the situation More

by TSTOEVER1731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
July 30, 2025

Friendly, fast service. Only went for recall issues and didn't feel pressured to do more. Which makes me want to come back when I need something done! More

by Sharigoesshopping
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept front desk.
Jul 31, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're happy you had a friendly, pressure-free experience and look forward to helping you again! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 30, 2025

Everyone here is awesome from customer service the mechanics. I’ve been coming here for almost year now and I won’t go anywhere else. I always feel welcomed and I love how everything is explained to m More

by tropicalk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Kia
Jul 31, 2025 -

Northstar Kia responded

Thank you for your loyalty and kind words! We're thrilled to hear you feel welcomed and well-informed after every visit. We look forward to serving you for years to come! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 30, 2025

The technician put in 40 PSI in the front two tires and 39 PSI in the back two tires. This is very dangerous, and I was driving at 65 miles an hour. I had to stop and release the air. The maximum for my ti More

by SHERLI8LOOI
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Forgotten
Jul 31, 2025 -

Northstar Kia responded

We’re very sorry to hear about this serious concern and appreciate you bringing it to our attention. Safety is our top priority Please reach us at Bsingh@northstarkiany.com — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 29, 2025

Helpful and prompt with my car. They washed it and helped discuss any other issues I had. More

by ariannafriedman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone at the service dept
Jul 31, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad we could help promptly and take care of your car. We appreciate you choosing us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 27, 2025

I am very happy with the service the people there are very respectful and also the waiting room was very clean. I am very happy of the service I got. Thank you, everybody More

by AORTIZ02111985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo sanitate
Jul 28, 2025 -

Northstar Kia responded

Thank you so much! We're glad you had a great experience and felt respected and comfortable. We truly appreciate your kind words! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 27, 2025

The dealership is very clean the people that work there very respectful. I am very happy of the service I got. More

by AORTIZ02111985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosomo sanitate
Jul 28, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're glad you had a great experience and appreciated the respectful service and clean environment. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 27, 2025

Northstar Kia is a great dealership. The staff is very friendly and attentive. They always take great care of me and keep my Telluride running nice and smooth. Thank you! More

by WLLMS02311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 28, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled to hear our team keeps your Telluride running smoothly and always provides attentive service. We appreciate your loyalty! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 26, 2025

I’ve been coming here for the past 5 years. Respect is always given and shown when I arrive. The place is clean and the atmosphere is cool. More

by StephanieMaraschino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone that worked there on July 24, 2025
Jul 28, 2025 -

Northstar Kia responded

Thank you for being a loyal customer over the past 5 years! We truly appreciate your kind words and are glad you enjoy the respectful service and welcoming atmosphere. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 25, 2025

Outstanding service department, staff is very nice and take care of my car very well. The place I bring my car More

by PRZEMYSLAWGRZESIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Jul 28, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled our service team takes great care of your car. We appreciate your trust in us! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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