505 Reviews of Northside Lexus - Service Center
This Lexus dealership takes courtesy and service seriously. They do excellent work and always finish on time. Your car is returned clean and ready to go. seriously. They do excellent work and always finish on time. Your car is returned clean and ready to go. More
The Lexus Team was courteous, profesional and knowlewdgeable. The loaner car was a big plus and the vehicle servicing was completed as indicated. There were no follow-up issues or problems. The e knowlewdgeable. The loaner car was a big plus and the vehicle servicing was completed as indicated. There were no follow-up issues or problems. The expereicence was excellent and I will continue to use Lexus Service in the future. More
Overall, an excellent service experience! Anita is very pleasant and well organized. She is very knowledgeable about my vehicle; she was extremely helpful in advising what maintenance my vehicle needed and pleasant and well organized. She is very knowledgeable about my vehicle; she was extremely helpful in advising what maintenance my vehicle needed and providing the rationale for that maintenance. She was also helpful in discussing my vehicle's future maintenance needs. -J. Evans More
My time is not wasted at the Lexus dealership. They give you car loaners when it is necessary and exchange out parts that are not working. Even if they can not get the item to get to to what you brought it you car loaners when it is necessary and exchange out parts that are not working. Even if they can not get the item to get to to what you brought it in for. More
Great service. Came in for ignition problem and was promptly put into a newer version of my 2007 :/ Only downfall was that now I want a new car like my loaner promptly put into a newer version of my 2007 :/ Only downfall was that now I want a new car like my loaner More
Repair work was performed quickly and I was on my way. I can't remember the young who was taking the place of my normal service advisor but he did a very good job. can't remember the young who was taking the place of my normal service advisor but he did a very good job. More
I really enjoy my service visits to Northside Lexus in Houston, TX. The service is always very reliable. The people are very friendly and knowledgeable about the service that is being performed. I have Houston, TX. The service is always very reliable. The people are very friendly and knowledgeable about the service that is being performed. I have had the maintenance done on my car there since it was new. (2007). I have developed a friendship with my service advisor. This dealership always has a loaner car available for me. I do not have to wait very long to get the car either. The place is very clean and chocolate chip cookies are always available for their customers. They also have a coffee/soda bar one can enjoy if he/she has to wait very long for their car to be serviced. I drive 125 miles one way to have the maintenance done on my car. It is worth it. I would recommend Northside Lexus for anyone looking for a new or pre-owned Lexus to enjoy. More
The service here is always excellent. The waiting room is very accommodating, so I really don't mind waiting for my car to be serviced. Everyone who works at your dealership is very friendly. I really a is very accommodating, so I really don't mind waiting for my car to be serviced. Everyone who works at your dealership is very friendly. I really appreciate that! More
The service was fast and the people most kind. I went in for my 5000 mile check up and also to have a scratch on my back left rim repaired. All was done very quickly and competently. for my 5000 mile check up and also to have a scratch on my back left rim repaired. All was done very quickly and competently. More
Routine 5,000 mile service. I asked them to check the noisy break pedal. They said the noise was normal. I'm surprised and disappointed since all other interior sounds and surfaces are quiet and soft. noisy break pedal. They said the noise was normal. I'm surprised and disappointed since all other interior sounds and surfaces are quiet and soft. More