Northside Lexus - Service Center

excellent facility, friendley staff, fast service,came in without an appointment and my car was serviced and ready the same day.good job guys and thanks to everyone. without an appointment and my car was serviced and ready the same day.good job guys and thanks to everyone. More

EXCELLENT SERVICE FOR THE LAST TWO YEARS SINCE I LEASE MY LEXUS RX 350 FAST RELIABLE COURTEOUS LISTEN MY MY NEEDS ALWAYS TRY TO ACCOMMODATE MY CHEDULE LEXUS RX 350 FAST RELIABLE COURTEOUS LISTEN MY MY NEEDS ALWAYS TRY TO ACCOMMODATE MY CHEDULE More

Always a pleasant experience. Explain all services needed and answer all my questions. I am in and out very quickly from drop off with a loaner as well as pickup. and answer all my questions. I am in and out very quickly from drop off with a loaner as well as pickup. More

From the time I called to schedule the appointment throughout the service visit, I was greeted with outstanding customer service. The service on my car was performed while I waited. My wait was minima throughout the service visit, I was greeted with outstanding customer service. The service on my car was performed while I waited. My wait was minimal. More

I was on my way to work Thursday after Christmas and low an behold the car wouldn't start - dead battery. Jumped the car and headed on over to the dealership with no appointment to see if they could help m an behold the car wouldn't start - dead battery. Jumped the car and headed on over to the dealership with no appointment to see if they could help me out. Even though they were obviously busy with scheduled appointments (day after Christmas and all) Jacque greeted me at the door - always smiling and willing to help. I told her I was backed up at work and trying to get there as soon as possible. Jacque said no problem - we will get you out of here as soon as possible (I was out in 2 hours! - couldn't believe it). I really appreciate how fast Jacque and the maintenance team jumped on my dead battery yesterday morning…..and the icing on the cake was they were also able to update my inspection sticker....and wash my very dirty car! Lexus impeccable “Customer Service” is why my husband and I will probably always buy from Lexus when shopping for cars (we currently own two). Truly, Donna McMillan More

Outstanding. The best service ever. I was not going to buy another Lexus. Thanks to Kyle, I will be purchasing another Lexus. The type of detail and attention Kyle provided was exceptional. Please let buy another Lexus. Thanks to Kyle, I will be purchasing another Lexus. The type of detail and attention Kyle provided was exceptional. Please let him know he makes a huge difference to both myself and my wife. It was the first time I used Ben but he clearly is outstanding as well and my wife will be using him the next time she is in. More

This is my second Lexus purchase. Service was one of the reasons I was a return customer. The selection process was flawless as I expected. reasons I was a return customer. The selection process was flawless as I expected. More

When I buy a car I expect fantastic service after the sale; and Ms. Jacque Bratton has delivered on my expectation. Ms. Bratton is an excellent Service Consultant at Northside Lexus. She represents Lexu sale; and Ms. Jacque Bratton has delivered on my expectation. Ms. Bratton is an excellent Service Consultant at Northside Lexus. She represents Lexus in a very professional manner and has been my Service Consultant for over five years; helpin me with service to my 2001 LS 430 and now with my 2007 LS 460. Ms. Bratton knows the Lexus products, thoroughly explains service recommendations, follows through on commitment to great customer service and on top of all of that she is extremely personable. More

Always feel welcomed; manager recalled me. Dorothy is great and arranged an early car. Car looked great when I picked it up. Appreciated the free refreshments. great and arranged an early car. Car looked great when I picked it up. Appreciated the free refreshments. More

All around excellent service experience which is what I have to expect at Northside Lexus. Loaner car was ready and they had me in and out in no time. Anita Buckmaster is a great service consultant! have to expect at Northside Lexus. Loaner car was ready and they had me in and out in no time. Anita Buckmaster is a great service consultant! More