Back

Northside Lexus - Service Center

Spring , TX

4.5
505 Reviews

505 Reviews of Northside Lexus - Service Center

Sort by
January 16, 2014

Efficiency and great attitude of service rep Jacki. Since they still could not replicate the rattle I have brought the car in for 3 times now, she told me to bring it in the next time I heard it and she woul More

by Ksaunders56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacki
January 15, 2014

No matter when I bring my car in for service Jacque always greets me with a smile and provides me with a very pleasant service experience. The quality of her help has always been excellent. More

by mswilli03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton
January 15, 2014

RX350 had a bad battery; service visited my home where the car was located and changed out the battery! Saved time and cost of towing. More

by JohnElwell05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kyllo
January 15, 2014

Eric was very courteous and attentive to the concern I was having with the windshield wiper on my car. I love the service that this dealership provides. More

by LetitiaJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Voltin
January 15, 2014

This dealership delivered prompt, efficient service, demonstrated comprehensive knowledge of my car, and offered various options specific to my individual situation. I highly recommend them. More

by jwatson1507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton
January 14, 2014

It costs a little extra; but well worth it. Everything is explained thoroughly and never any doubt that the work will be done correctly and in the time promised. I always leave feeling confident that my veh More

by paulrogerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pettipher
January 12, 2014

The Service was good for a Lexus dealership. The Lexus in Florida serves sandwiches while you wait. :-) The manager set my expectations before I waited for my service so I was ready for the over 1 hour w More

by biggetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Matthew
January 11, 2014

All personnel were friendly and anxious to help including service people. I believe that the reason I have had very few problems with my LS 430 is due to the excellent service at Northside Lexus. More

by Jnicholssr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
January 10, 2014

My rating is mainly based on Jackie's performance. She was friendly and efficient and answered all my questions in professional and straight forward manner. More

by camerina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
January 07, 2014

Northside Lexus always goes out of their way to ensure that the service I recieved is top notch. They are friendly, courteous and seeks to find the most economical way for me to maintain my vehicle. I w More

by Newbellmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton
...
37
...