Northside Lexus - Service Center

Oil change and scheduled maintenance to several items from original sale. All items addressed satisfactorily and within a timely matter. Very satisfied with performance and hospitality. from original sale. All items addressed satisfactorily and within a timely matter. Very satisfied with performance and hospitality. More

Anita continues to take great care of our car and keeps us informed on things that need to happen. She is also quite knowledgeable in the Lexus brands and pointing us to the helpful sales staff. us informed on things that need to happen. She is also quite knowledgeable in the Lexus brands and pointing us to the helpful sales staff. More

Jon Gosling is the friendly face that welcomes me everytime I come in. Its never fun to have to get your vehicle repaired, so I appreciate that he goes the extra mile for me. everytime I come in. Its never fun to have to get your vehicle repaired, so I appreciate that he goes the extra mile for me. More

Staff were professional, clear, and very helpful resolving the perceived trouble. so much so, that in fact I purchased a Platinum LEXUS EXTRA CARE agreement for an eight (8) year period. Furthermo resolving the perceived trouble. so much so, that in fact I purchased a Platinum LEXUS EXTRA CARE agreement for an eight (8) year period. Furthermore, we have purchased a 2014 GX460 delivered on 30 January. This trust exemplifies the relationship Northside (and by extension Westside) Lexus have earned over the 10 years we have been Lexus owners. More

Dorothy Sausley is my Service Writer and has been for years. She is absolutely fantastic! She is so patient and friendly! She knows her job completely and understands the customers needs! I'd recommend h years. She is absolutely fantastic! She is so patient and friendly! She knows her job completely and understands the customers needs! I'd recommend her to everyone! I am not the easiest person to please and I expect a lot from Lexus. With Dorothy's experience, knowledge and skills, I feel confident that I am getting the best service possible and that my interest are protected. She is a "keeper" and you guys are lucky to have her! More

Ben was very friendly and courteous. He took time explaining to me the power steering fluid leaking problems. That's why I decided to get it repaired immediately. Also, the repair was done timely. explaining to me the power steering fluid leaking problems. That's why I decided to get it repaired immediately. Also, the repair was done timely. I bought my Lexus SUV at the Northside Lexus, and am looking forward in meeting your friendly staff again. Thank you very much. Youn Ting More

Northside Lexus provides a quality experience whether it be sales or service. We have purchased two vehicles from Randy Covert who is the best salesperson we have ever worked with and Jeff Pettipher who pro be sales or service. We have purchased two vehicles from Randy Covert who is the best salesperson we have ever worked with and Jeff Pettipher who provided great service. More

I always have an excellent experience when going to Lexus. Roxy was very easy to deal with and went out of her way to make sure I was taken care of and did not have long to wait. I always recommend L Lexus. Roxy was very easy to deal with and went out of her way to make sure I was taken care of and did not have long to wait. I always recommend Lexus to all my friends and tell them that they would probably not come across the kind of customer service and I have always received from Lexus. More

Jacque is very helpful and knowledgeable about service details, delivery dates and pricing. The receptionist are always very friendly. It is very refreshing to get the same high level service each time details, delivery dates and pricing. The receptionist are always very friendly. It is very refreshing to get the same high level service each time you visit the dealership. More

Since my service rep was out, I was provided an alternate service rep. Jacque was fantastic!! We had never done any Service work prior. While I was waiting for my vehicle, she emailed me the recommended a service rep. Jacque was fantastic!! We had never done any Service work prior. While I was waiting for my vehicle, she emailed me the recommended action plan. Then stopped by to discuss the options. Her customer service and friendliness was outstanding! All the service reps at Northside Lexus are fantastic, but if there was a way to have her has my service rep, I'd gladly accept. Great, Great Service. Thanks. More