Northside Lexus - Service Center

Liz was supper. I was in a bind on a Saturday and she helped me out. On my return I arrived at the dealership before they opened. When she say me she called me over took care of the paper work and the bi helped me out. On my return I arrived at the dealership before they opened. When she say me she called me over took care of the paper work and the bill and I was on my way. More

Great check in -- Jeff was friendly and helpful and during the work found I needed a rubber gasket replaced--he was able to do this as a warranty item -- Car nice and clean when I picked it up --Thanks during the work found I needed a rubber gasket replaced--he was able to do this as a warranty item -- Car nice and clean when I picked it up --Thanks NORTHSIDE LEXUS More

We chose the LX570 in part due to the excellent level of service that Northside Lexus offers. And we haven't been disappointed! Great job all around! service that Northside Lexus offers. And we haven't been disappointed! Great job all around! More

My 1995 Lexus LS400 with 147,000 miles on it was displaying the "check engine" light and needed a state inspection. Being an older Lexus with fairly high milage the car just needed some attention t displaying the "check engine" light and needed a state inspection. Being an older Lexus with fairly high milage the car just needed some attention to maintain performance and reliability. The entire staff at Northside Lexus were very friendly and professional. A loaner car (RX350) was provided while repairs were made. This was most appreciated because of the convenience and but my wife's 2002 RX300 with 160,000 miles on it will need to be replaced soon. Test driving the new and improved RX was a pleasant experience. The only rating that was okay as opposed to great was price. I realize it costs money to run a first class operation. The price for clearing the check engine light and dianositc work was reasonable. The cost to change the serpentine belt and the engine air filter was okay but I could have and probably should have done this work myself. However, I do value a "done deal" the $1,000 cost resulted in the care being more road worthy. The state inspection was not able to be done due to a problem with the dealership's dyno but this can be done elsewhere without difficulty. Sales Manager, Lance Williams, came by to say hello while I was waiting for service consultant, Brady Lamar. Lance is always friendly and professional and I look forward to buying our next car from him. More

Have owned Lexus cars since 1993 and have had all service work done by the dealer (Northside Lexus). Excellent cars and excellent service. They really take good care of their customers. Overall, my Lexus work done by the dealer (Northside Lexus). Excellent cars and excellent service. They really take good care of their customers. Overall, my Lexus experience has been outstanding. Ed Jones Kingwood More

My appointment was honored and work began promptly. When determined more extensive work was required, Liz provided a car to drive. She kept me fully informed as to what work was needed and the progress. S determined more extensive work was required, Liz provided a car to drive. She kept me fully informed as to what work was needed and the progress. Some was under warranty and she handled efficiently. The service was performed very well. One thing I will mention but is no big deal. Although the car was washed, it was left with spotted windows and wheels. Thank you, More

I really want to thank Liz Rincon. She has been my service adviser for several years. I give her a 5 star rating. I will request her always as my service advisor I would also like to 5 star Yedi service adviser for several years. I give her a 5 star rating. I will request her always as my service advisor I would also like to 5 star Yedi on the service desk. I had left my car overnight after service was completed and found out I needed it early the next morning. I raced in to Northside about 7:15 AM hoping I could get it that early. Yedi came right to my rescue and I was able to pay and pick up my car and be on my way at about 7:30 AM. I was able to make my early appointment without any problem. Thank you, Yedi. More

Dean Kyllo is the most gracious and professional service manager I have ever dealt with at Lexus Northside. He went out of his way for me and I hope he gets the just reward of a raise and promotion. Many manager I have ever dealt with at Lexus Northside. He went out of his way for me and I hope he gets the just reward of a raise and promotion. Many blessings to you Dean and everyone at Lexus who helped me. More

Always friendly & helpful every time I call & schedule. This is my 2nd Lexus. First one I have been bringing in for 11 years with 201,000 miles. This one now 29,500. Northside is the best. schedule. This is my 2nd Lexus. First one I have been bringing in for 11 years with 201,000 miles. This one now 29,500. Northside is the best. More

I have a 2003 Lexus SC 430. I have had it for 10 years and I love it as much, if not more than when I bought it. I also have a MB SL 550 and Infiniti 2011 SC 430. I love my Lexus the best, I still get and I love it as much, if not more than when I bought it. I also have a MB SL 550 and Infiniti 2011 SC 430. I love my Lexus the best, I still get compliments on the car and it is ROCK SOLID, because I am willing to take the best care it deserves. I have always used this Dealership and I have always been VERY Satisfied. Liz has been my service manager for most of this time and she is amazing. Thanks for providing such great service for my car. It has NEVER let me down, never broken down, never given me any problems (fingers crossed). :) Cathy and Edward Bush 718 806 3347 More