Northside Lexus - Service Center

40000 MILES SERVICE Awesome service as always. Thank you for your time as well as making sure my vehicle is safe and performing to its best. Once again Thank You. Awesome service as always. Thank you for your time as well as making sure my vehicle is safe and performing to its best. Once again Thank You. More

Confidence I continue to use Lexus Service as I am most confident that my car is receiving the service and attention Expected to keep my car running smoothly. I continue to use Lexus Service as I am most confident that my car is receiving the service and attention Expected to keep my car running smoothly. Your reps are the friendliest and are able to answer most questions or know who or where to go to get them. More

Service Review I waited while for my car while getting the 115,000 service and it was a pleasant experience. I have had my car for 6.5 years and I am happy with Nor I waited while for my car while getting the 115,000 service and it was a pleasant experience. I have had my car for 6.5 years and I am happy with Northside Lexus Service and personnel. More

Best Service Ever We brought our Lexus Hybrid 250 in for service and was given a Lexus 300 for a loaner. My husband loved the Lexus 300 & wanted to keep it, that's the We brought our Lexus Hybrid 250 in for service and was given a Lexus 300 for a loaner. My husband loved the Lexus 300 & wanted to keep it, that's the irony of the Lexus, to give you something better to drive so you want be inconvenienced whiled yours is being repaired. We met the service manager and he was great and left a positive impact on the Lexus family. Roxy was our Service Consultant and did an EXCELLENT job. She was very professional, friendly & courteous. I would recommend your service department to anyone! Give Roxy a raise ! ! ! ! ! ! The Tylers More

Service Jacque is a person that represents all Lexus Stands For... Perfect compliment to a great team of experts at Northside Lexus. No one in Houston area co Jacque is a person that represents all Lexus Stands For... Perfect compliment to a great team of experts at Northside Lexus. No one in Houston area compares More

Customer Service Liz always does a great job of making me feel welcome and that I am important to her. She had a car ready and explained everything to be done and then Liz always does a great job of making me feel welcome and that I am important to her. She had a car ready and explained everything to be done and then explained what they did when they picked up the car. Always a good customer care experience with Liz. thought the price of the tire was very steep. Jackie Samoff More

Brady Lamar at Northside Lexus...excellent service!!! First off I've always had Excellent customer service at North side Lexus and its my go to dealership. I would take it to West side Lexus as its about First off I've always had Excellent customer service at North side Lexus and its my go to dealership. I would take it to West side Lexus as its about the same distance as North side but I had a bad experience at West Side and so have my friends. I called in to set up an appointment, they appointed me to Brady Lamar as my service adviser and sent me an email as a reminder of when to bring my car in. When I got there I was greeted with a handshake and down to business. I told him that I needed my recalls done, he check the database to make sure and set it up. He told me it will be 3 days to have them done and asked if I will needed a rental, I said yes and I mention to him that I was interested in test driving the New GS350 because I was thinking of buying one at the end of the year. Now I've been to other dealership and when I request for a car usually they give me whatever they had ready which is a ES or a RX. Brady tried to get me the GS but they were all out and got me the New IS350 which was really nice too. He assured me that when a GS was available that he would make a priority to call me. Sure enough next morning a GS was available and I got a call bright and early, When I got there front desk had my paper work ready, the car was washed and clean and ready to be driven out. When my car had its recall done Brady let me know that I needed the 75,000 mile service, cabin air filter needed to be replaced and my rear tires are worn. I told him I could take care of those on my own and that I needed to have my differential fluids replaced. He had that knocked out in 30 mins and I had my car back ready to go. So overall North Side Lexus does not disappoint, staff is great and Brady Lamar is very helpful. More

Great Service Department Northside Lexus and my service technician have always provided fast courteous service. They always let me know the cost of any additional service and Northside Lexus and my service technician have always provided fast courteous service. They always let me know the cost of any additional service and perform any warranty service without question. They always provide a courtesy vehicle if I want it or have everything available for me to work if I choose to wait on it. The Lexus dealership service is far superior to any service you would receive from a dealership of another manufacturer. More

Excellent service experience Came in without appointment for 5000 mile regular service. Was attended to immediately and was out within the hour. This dealership provides the bes Came in without appointment for 5000 mile regular service. Was attended to immediately and was out within the hour. This dealership provides the best service experience that I have had in my 45 years as a car owner. One of the reasons I chose to buy a new Lexus from there.. More

20,000 mi service This is my third RX350 purchased with Northside Lexus and I have always received excellent service, obvious since I have purchased three vehicles. I This is my third RX350 purchased with Northside Lexus and I have always received excellent service, obvious since I have purchased three vehicles. I influenced my daughter to purchase same model vehicle and she now owns her second RX350. Also influenced sister to do same and she owns her second RX350. Daughter and myself drove Land Rovers before this and nothing compares to Lexus. More