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Northside Lexus

Spring , TX

4.9
6,860 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,861 reviews

March 27, 2025

I yes my name is Joan Nylund. I came into the northside dealership this afternoon and had an appointment to have the work done and he did not know how to work all the automatic th More

by Stansjewel
Recommend Dealer
Yes
Employees Worked With
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Northside Lexus responded

Joan, we're delighted to hear that Hunter provided such knowledgeable and patient assistance during your visit to Northside Lexus. We appreciate your kind words and look forward to welcoming you back when you're ready for a new car!

March 27, 2025

I had found several GX 460's that I wanted to look at and drive and had reached out via internet. Nang texted me back very quickly. When I came to the dealership Nang was not available to help me but intro More

by moodyranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Northside Lexus responded

Thank you for sharing your experience with us at Northside Lexus! We're delighted to hear that Jason provided a seamless and pressure-free buying process. We appreciate the referrals, and we look forward to welcoming you back when it's time for service on your GX 460!

March 27, 2025

Yes, I went into Northside dealership today and was looking at a new NX. What are they called NX once 250s anyhow dealt with Hunter he showed me the technology that these cars have is unbelievable. He More

by Judy murray
Recommend Dealer
Yes
Employees Worked With
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Northside Lexus responded

Judy, we're delighted to hear that Hunter provided you with such a positive experience at Northside Lexus. It's great to know you appreciated the technology and our clean dealership environment. We look forward to welcoming you back soon!

March 27, 2025

Erica is very friendly and excellent customer service. She was professional and helpful showing us the new car function. More

by kkc217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Northside Lexus responded

We're delighted to hear that Erica provided excellent customer service and helped you with the new car features at Northside Lexus. Thank you for sharing your experience!

March 26, 2025

The sales man was professional and helpful. The finance guy was a different story. He was aggressive and acted as though it was a great hassle to redo the paperwork after a misunderstanding. I More

by mechexpo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Northside Lexus responded

Thank you for sharing your experience with us at Northside Lexus. We're glad to hear that the salesperson was professional and helpful, but we're sorry to learn about the issues with our finance department. Your feedback is important, and we'll address this internally to improve future experiences. If there's anything further we can do for you, please reach out. Take care! Doug Gilmer - Finance Manager - 281-569-3477

March 26, 2025

Great customer service, friendly, and was a tremendous help while showing us the car!! Great experience! More

by DKIRK38385
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Northside Lexus responded

We're delighted to hear that you had a great experience with our team at Northside Lexus! Thank you for highlighting the excellent customer service and friendliness. We hope you're enjoying your new car!

March 25, 2025

Everyone was pleasant and professional. The buying process was seamless and our questions were always answered. A pleasure to do business with. More

by elizabeth.eich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Northside Lexus responded

Elizabeth, we're delighted to hear that your experience with Northside Lexus was pleasant and seamless. Thank you for choosing us!

March 24, 2025

Very pleasant atmosphere everyone was friendly. No pressure tactics. We were treated with respect. I love the place More

by bread8man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aston Marshal
Mar 24, 2025 -

Northside Lexus responded

We're delighted to hear you enjoyed the friendly and respectful atmosphere at Northside Lexus. Thank you for sharing your experience with us!

March 24, 2025

Made buying a car a nice, and easy process! Very clean and beautiful showroom! Friendly and welcoming employees. More

by rklguilbeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Northside Lexus responded

We're delighted to hear that your car-buying experience was smooth and enjoyable at Northside Lexus! Our team takes pride in maintaining a welcoming atmosphere, and it's great to know you appreciated our showroom. Thank you for choosing us!

March 24, 2025

Very polite, knowledgeable, and helpful Took his time to explain features about my new car More

by patsybrett
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter McRight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Northside Lexus responded

Patsy, it was our pleasure to assist you. Thank you from all of us here at Northside Lexus!

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