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Northside Lexus
Spring , TX
6,919 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,919 reviews
August 31, 2024
Overall great service from Mike our sales person but could have been better service with our finance guy as we had to push pretty hard on the warranty cost and wish we did not do that could have been better service with our finance guy as we had to push pretty hard on the warranty cost and wish we did not do that More
by bill.falabella
Verified Customer
August 31, 2024
Everyone is first class that works at Northside Lexus. Dealership is beautiful and the employees deliver great service ! Dealership is beautiful and the employees deliver great service ! More
by DRHOLUBEC
August 31, 2024
Great Lexus service. Have bought 4 Lexus 300h sedans from Mike. I’ll be back. Have bought 4 Lexus 300h sedans from Mike. I’ll be back. More
by Pampete2234
August 30, 2024
Excellent customer service. Doug was patient and extremely knowledgeable. He was not pushy like some car salesman can be. Doug was patient and extremely knowledgeable. He was not pushy like some car salesman can be. More
by cmafrige
August 28, 2024
Very pleased with the experience at Northside Lexus and the friendly no pressure service we received. thank you! the friendly no pressure service we received. thank you! More
by jcagle77388
August 27, 2024
This is the third time we have worked with Joshua. He is always very professional and courteous. He is very knowledgeable about all the vehicles, and promptly answers any questions. We definitely will He is always very professional and courteous. He is very knowledgeable about all the vehicles, and promptly answers any questions. We definitely will deal with him in the future. More
by JEGAUDET
August 27, 2024
Very good communication and assistance. Closing was particularly low pressure and efficient as well as respectful . Closing was particularly low pressure and efficient as well as respectful . More
by ed.segner
August 27, 2024
We had an excellent experience with Don Holifield. Everything went well. Don covered everything we would want to know about the car. This is our fifth Lexus, and we have always been pleased with th Everything went well. Don covered everything we would want to know about the car. This is our fifth Lexus, and we have always been pleased with the follow-up and service. More
by SCEPICA
August 24, 2024
As a first time Lexus buyer, Northside Lexus was a great experience. Joshua Keough was patient and kind. He answered all my questions and listened to all of my concerns. I never felt pressured to purchase. experience. Joshua Keough was patient and kind. He answered all my questions and listened to all of my concerns. I never felt pressured to purchase. More
by KATIEWESTBROOK
Employees Worked With
August 23, 2024
We had an excellent experience with Randy Covert at Northside Lexus. We were looking for very specific car and came to Northside Lexus to buy it. From the beginning of the process until the end, Randy Northside Lexus. We were looking for very specific car and came to Northside Lexus to buy it. From the beginning of the process until the end, Randy was very responsive, helpful and made the entire experience very positive. He’s been doing this a long time and his experience really shines through. We were especially impressed that he would pick us up from the airport when we came into town to get the car. Highly recommended! More
by Beth H
Employees Worked With
