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Northside Lexus
Spring , TX
6,952 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,952 reviews
June 09, 2025
Very nice, clean, everyone was friendly and professional, large inventory, plus the paperwork was not a long process. large inventory, plus the paperwork was not a long process. More
by svillar
Verified Customer
June 08, 2025
I've been a lexus customer for nearly 20 years and I continue to lease my cars from the same location. They are very professional and friendly. continue to lease my cars from the same location. They are very professional and friendly. More
by TSYON72
Employees Worked With
June 08, 2025
This was the best car buying experience we have ever had. Doug was so caring and extremely helpful. Thank you again! Doug was so caring and extremely helpful. Thank you again! More
by cejohnson17
June 08, 2025
Smooth and swift transaction. No pressure. We knew what we wanted and we made our offer. No pressure. We knew what we wanted and we made our offer. More
by wlb37
June 06, 2025
I had such a pleasant experience at Northside Lexus. Gerson was my sales consultant and he was absolutely fantastic. They have such a pleasant and efficient team! Gerson was my sales consultant and he was absolutely fantastic. They have such a pleasant and efficient team! More
by jessi-94
June 06, 2025
A large part of my decision-making process included reviews of the vehicle, Northside Lexus, the Sales Department and the Service Department. Even though I wandered in on a quiet late Friday afternoon, reviews of the vehicle, Northside Lexus, the Sales Department and the Service Department. Even though I wandered in on a quiet late Friday afternoon, Rex Bomar answered all my questions and never pushed. Rex made the purchase procedure so efficient that once my TX350 arrived, I was in and out within one hour. Thanks Northside Lexus! More
by julieebeaver
Employees Worked With
June 06, 2025
After paying a deposit, we had to wait two months for delivery of the car. We weren't in a hurry so that was not a problem for us. The dealership facility is an very attractive and friendly environment a delivery of the car. We weren't in a hurry so that was not a problem for us. The dealership facility is an very attractive and friendly environment although access to/from the facility is challenging due to location and I-45 traffic congestion. David Perry is the sales manager and it quickly becomes evident that he has done a fine job of assembling a well organized sales team. Nathan Makrakis is an excellent salesman because he projects honesty and transparency, a quality that is often lacking in a car salesman and is refreshing to experience. The finance check out is efficient and friendly. The car demonstration was severely lacking, our only real disappointment. Fortunately there are tutorials available for learning the operation of the car's features which are nothing short of amazing. All in all, the purchase was a very good experience and I would recommend it to a potiential Lexus buyer.. More
by wvl72
June 06, 2025
Manager never thanked me for my business, staff unprepared when I picked up car, representative showing us the technology of the car couldn’t have been less interested in us unprepared when I picked up car, representative showing us the technology of the car couldn’t have been less interested in us More
by ETROA
June 06, 2025
Every visit to Northside Lexus is characterized by courtesy, respect, and professionalism. The dealership consistently demonstrates outstanding customer service. courtesy, respect, and professionalism. The dealership consistently demonstrates outstanding customer service. More
by RWE1
