Northside Imports Houston

Caution when buying from this dealership Purchased a used Porsche from these guys. Was told it was in GREAT shape. As an out of town buyer, I was cautious, but believed in their sales staff Purchased a used Porsche from these guys. Was told it was in GREAT shape. As an out of town buyer, I was cautious, but believed in their sales staff. After receiving the car, it wouldn't start. An inspection in town found over $4,000 in repairs needed to even make the car safe to drive. Throughout the experience I was told that this was a Maserati dealership and they inspect all cars before the sell them. The turn signals didn't work. The radiator was chucked full of debris. The tires and breaks were shot. Stay far away from these guys. More

Customer Serbvice is Horrible Very disappointed at the number of authorized credit inquiries I received when I specifically went through capital one. I have 5 extra. I have called Very disappointed at the number of authorized credit inquiries I received when I specifically went through capital one. I have 5 extra. I have called numerous times, left messages with the finance department that have never been returned, sent a number of emails and at least 5 letters by postal mail. I finally talked to one guy who said he would email a letter to me and never did. That was last week. When I called back I couldn't get an answer so I had to leave another message. I know my next car won't be with them and I will not suggest anyone to go. I even tweeted you guys because you do not respond, purposely. All it takes is a simple letter to recognize the error to fix the situation. More

New Purchase Stelvio Quadrifoglio Simply put we would never have bought that car if it hadn't been for Joels persistence and determination to sell it to us. He never gave up on the dea Simply put we would never have bought that car if it hadn't been for Joels persistence and determination to sell it to us. He never gave up on the deal no matter how long it took. We also worked with ryan Hon and Vincent in finance who helped us with a great deal on the car and now my wife is happy with her new Stelvio. Hopefully we get the same service for many years to come at their dealership. More

101% Professional This dealership and it's sales people exceeded all expectations on everything. They worked remotely with me due to scheduling issues on my end and ev This dealership and it's sales people exceeded all expectations on everything. They worked remotely with me due to scheduling issues on my end and even drove the vehicle 70 miles to deliver with paperwork ready to execute. More

Buyer Beware This dealership participates in deceptive practices. “ it’s a simple reset, we’ll take care of it, no problem” said salesman Matthew Cleveland. Didn This dealership participates in deceptive practices. “ it’s a simple reset, we’ll take care of it, no problem” said salesman Matthew Cleveland. Didn’t take care of it and wouldn’t return calls. Same goes for his manager Mike Ricks and the GM/ Director Ryan Hon. Although Ryan was full of the right words initially, he also did not return calls. Horrible service from sales and management. Don’t take them at their word you will be greatly disappointed. More

GREAT EXPERIENCE My experience was great because of the friendliness from entry to exit. My saleman Neal knows his product. He did a great job explaining everything!!! My experience was great because of the friendliness from entry to exit. My saleman Neal knows his product. He did a great job explaining everything!!! More

Outstanding Personal customer service Neal was awesome! As soon as I contacted y’all Amy got in contact with me. I looked at hundreds of trucks and ended up at Northside because they follo Neal was awesome! As soon as I contacted y’all Amy got in contact with me. I looked at hundreds of trucks and ended up at Northside because they followed up without pressuring me! Smooth purchase and great new location! Thank you to everyone there. Finance, reception and even the sweet ladies cleaning lol we were there late and no one made us feel rushed! the personal touches the snacks!! Neal was by far the best salesman I’ve had the pleasure of working with and I’ve bought many cars! Keep it up Northside! More

Buying a pre-owned car Hi, I went to this dealer looking to buy a pre- owned car wish I did purchase it. The service was great and the salesman was Awesome, he took me and m Hi, I went to this dealer looking to buy a pre- owned car wish I did purchase it. The service was great and the salesman was Awesome, he took me and my boys out for test drives in like three dif vehicles they sale. Great job Northside Imports Houston 😁😁 More

Everyone is very helpful and polite I had a great conversation with Michael and Cameron They were helpful and allowed me to me to talk about the needs I had and worked with me. Can't s I had a great conversation with Michael and Cameron They were helpful and allowed me to me to talk about the needs I had and worked with me. Can't say enough I left happy Very seldom have I had that happen at any dealership!! Thanks again More

What a great experience! This was the second car that I’ve purchased from this dealership and would definitely recommend them to anyone looking to have an easy, smooth buying This was the second car that I’ve purchased from this dealership and would definitely recommend them to anyone looking to have an easy, smooth buying experience. From management to sales to ending the transaction in the business office, everyone is professional, knowledgeable and prompt. Cameron and Vince were great to deal with and very cognizant of of my time that I had to make everything happen. Thanks again guys! More