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Northside Honda - Service Center

San Antonio, TX

4.8
402 Reviews
Call Service Center (833) 851-7484

402 Reviews of Northside Honda - Service Center

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July 16, 2024

My technician provided outstanding customer service giving me the eatimated cost, duration, and answers. Thanks More

by TSTANSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

July 16, 2024

Lacye is and always great. Always take care of my needs and concerns when it comes to my vehicle. More

by LVARGAS832
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 16, 2024

Always the best professional service a customer is given at this dealership.Honda is the best. More

by gr496490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 16, 2024

Service was good while there. I had a couple of questions a day later and have not received a call back as of yet. Mark was extremely friendly and helpful. I had questions abou More

by osarinanaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Hannawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Northside Honda responded

Thank you for this feedback. We're very sorry to hear about the communication issues. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jaime Anteola General Manager

July 14, 2024

Best experience I have ever had in a service department. Mark was extremely helpful and explainered everything very well before and after. He also pointed out why I should be doing my maintenance with North More

by BILLMCGEHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and our team, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 12, 2024

car serviced 2 months ago spent 1600 still has the same exact leaks WORST HONDA LOCATION 🤬🖕🏻 More

by JENNIFERRECIO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A woman
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Jul 15, 2024 -

Northside Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jaime Anteola General Manager

July 12, 2024

Service was fast although the waiting room was freezing. Thanks so much for taking great care of my Honda. More

by cinsla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 12, 2024

Great service it was little detail on my visor and they fixed in no time. Thank you ! More

by graham_martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 12, 2024

serivice was fast and friendly. Complimentary uber drives to take me home and back were awesome! More

by sheshi.illuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Northside Honda responded

Sheshi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 12, 2024

Fast response on drive up,service advisor not really listening to concerns,mechanical tech not complete in evaluating concerns with rear wheel bearing,not enough information on status of vehicle even th More

by QUEQUE249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

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