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Northside Honda - Service Center

San Antonio, TX

4.8
392 Reviews

392 Reviews of Northside Honda - Service Center

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July 17, 2024

Mark Hannawi was there to greet me and take care of all of my concerns. He is very good at what he does, very customer friendly and knows his stuff. More

by pml1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 17, 2024

The staff and service was very fast and helpful. They communicated well and the price was fair. More

by DANIELLE.258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you, Danielle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda! Jaime Anteola General Manager

July 17, 2024

Mark was such a knowledgeable and sincere care provider for my Pilot needs. Furthermore, we felt that he was looking at all details of our vehicle care. Very professional and WILL be back to see him! Thank More

by DGB9763AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad Mark had the opportunity to work with you and thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

July 17, 2024

The dealership service representative, Noah Morales, is a very courteous and professional young man! He took great care of our car and what service it needed. The overall parts and labor costs were very reas More

by CDEOSDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Noah and our team, and we look forward to working with you again. Jaime Anteola General Manager

July 17, 2024

I am always pleased with NS Honda. They have bee taking care of my cars over 22 years now. More

by CYMUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 17, 2024

Mark Hannawi gave me in-depth analyses of the problems associated with the repair of the CV axle joint of my Honda Accord as it related to the possible effects on Transmission problems. He is an exper More

by genkhan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Mark and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jaime Anteola General Manager

July 17, 2024

Mark Hannawi is one of the most responsive and attentive service writers I have ever encountered. He's an excellent communicator, and actually fun to deal with. More

by BOB.BETTAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience, Bob! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 16, 2024

Noah was amazing! He explained everything super clearly and was very responsive and personal. Thank you!!! More

by samuel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Noah was able to help, and we hope to see you again! Jaime Anteola General Manager

July 16, 2024

Always the best professional service a customer is given at this dealership.Honda is the best. More

by gr496490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 16, 2024

Alexia has always been great with me and having my car serviced. It was done in a timely manner and efficiently. Thank you Alexia! ;) More

by MELLIE60RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexa met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

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