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Northside Honda - Service Center

San Antonio, TX

4.8
392 Reviews
Call Service Center (833) 851-7484

392 Reviews of Northside Honda - Service Center

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July 24, 2024

This was the best customer service I have received. Mark Hannawi was the best service advisor. More

by JOSEGONZ12393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we could help, Jose, and we hope to see you again! Jaime Anteola General Manager

July 24, 2024

Saw me twice, once for maintenance, and soon thereafter for a flat repair. Service was excellent both times. More

by SCOTT_CHAIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know, but didn't recognize the above names
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Jul 24, 2024 -

Northside Honda responded

Scott, thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 23, 2024

Great service from Mark H. Took the time to look up my previous service records and informed me of what additional maintenance was needed. More

by mmadewell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and our team and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 23, 2024

Great service department take care of customers I did oil change very fast service get out in hours More

by shaz9720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 23, 2024

Honda provided good and fast service, Noah is always great and knowledgeable to work with. More

by inclan.raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Northside Honda responded

Raul, we are very happy to hear that Noah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 22, 2024

Excellent service, general concern for my vehicle and I! Mark was great and communicated everything that was going on with my vehicle !! More

by GARLANDADKINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Northside Honda responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 21, 2024

Good service. Expected wait time a bit longer than expected with no update while waiting. Service was good, but not great. More

by JACOBUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, so we will share your comments with the team. We appreciate your patience and your business. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 21, 2024

easy. no surprises. better than expected. very clean comfortable waiting area. service rep was professional and kind. More

by CTCLARK24078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 21, 2024

The entire process for scheduling service online is smooth. Unfortunately, the tire I was going in to service went out the day before. I had my car towed in, put my keys in the dropbox. I spoke wit More

by STEVEHANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 21, 2024

Lacye was prompt and efficient. Great job of communicating. She offered services without being pushy. More

by PPAD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Northside Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

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