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Northside Honda - Service Center

San Antonio, TX

4.8
391 Reviews
Call Service Center (833) 851-7484

391 Reviews of Northside Honda - Service Center

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July 27, 2024

It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

by FRANKBARNOLD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2024 -

Northside Honda responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 27, 2024

Very nice helpful and courteous staff the process took only a couple of hours to do an oil change More

by WPALIZO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 26, 2024

They tried, better than Leander Honda, but I still have a problem. I am done More

by SCase666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Hannawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jaime Anteola General Manager

July 26, 2024

Set up my appointment and got there in time and was attended to efficiently and the service was completed in a short timeframe. More

by CHERNANDEZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jul 26, 2024 -

Northside Honda responded

Cher, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

July 26, 2024

I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Noah, Lacye, and Mark can be of further assistance. Jaime Anteola General Manager

July 26, 2024

Was friendly and quick! The process for reviewing additional service options via text was really interesting. More

by ARIE215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Northside Honda responded

Arie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 26, 2024

Quick response to help and obtaining warranty information for wheel replacement. Communication was excellent and service advisor extremely helpful More

by EGONZALEZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 26, 2024

Very good service with friendly people. I would recommend this dealer to family and friends. More

by AL10081109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 24, 2024

Mark Hannawi was very respectful. He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I de More

by COLLETTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 24, 2024

This was the best customer service I have received. Mark Hannawi was the best service advisor. More

by JOSEGONZ12393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we could help, Jose, and we hope to see you again! Jaime Anteola General Manager

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