402 Reviews of Northside Honda - Service Center
One of the techs met me at my car before I could get out. He wrote down what I wanted done (service for 172,500 miles), took my key, and told me it would be ready within 45 minutes. It was ready in less than He wrote down what I wanted done (service for 172,500 miles), took my key, and told me it would be ready within 45 minutes. It was ready in less than 30. I barely had time to power up my laptop in the waiting room. It's service like this that has kept me coming back for the 11 years I've owned my Honda. More
Richard called to keep me updated during my 2000 Odysey's 2-day stay. He knew we were getting ready to take our son off to college next month and really wanted a great road worthy check up. His elite mechan 2-day stay. He knew we were getting ready to take our son off to college next month and really wanted a great road worthy check up. His elite mechanics found a couple of things and they were corrected. A part had to be ordered and he let us know as soon as he became aware of a possible delay--that is great customer service. That is the reason Benson Honda has been the only servicing agency on the vehicle's 10-year history. Thank you...Very Respectfully, Ron Popola More
Roby and the his service representatives has always provided exceptional customer service. My car has always been ready when promised. Price is fair. Recommeded service items had been on target and provided exceptional customer service. My car has always been ready when promised. Price is fair. Recommeded service items had been on target and definitely needed. Service department is a key to future purchases. Chuck Brady More
I have used the service department at Benson Honda several times and have been pleased with the service I have received. The latest time I had some warranty work done even though I was 132 miles past several times and have been pleased with the service I have received. The latest time I had some warranty work done even though I was 132 miles past the warranty mileage they honored the factory warranty. More
We purchased our 2006 Odyssey new from Benson Honda and have used their service department for all routine maintenance (even though we live near another Honda dealership)! Their service is always great an have used their service department for all routine maintenance (even though we live near another Honda dealership)! Their service is always great and always timely. The staff is friendly and helpful. The waiting area is comfortable and I really appreciate the water in the refrigerators. It's always a great experience. More
I've had my 2000 Odyssey at Benson Honda for 10 years and have always received good service. I'm very good about getting my regular maintenance checks, have over 206,000 miles on the car and am shooting and have always received good service. I'm very good about getting my regular maintenance checks, have over 206,000 miles on the car and am shooting for 300,000. All my service work has been maintenance related, not engine related and I attribute that to Benson's care. More
The service department had my reservation time and took my vehicle back to service timely. They treated me like my reservation time counted and was not just for show. I had some basic maintenance items tha my vehicle back to service timely. They treated me like my reservation time counted and was not just for show. I had some basic maintenance items that need to be addressed at close to 30,000 miles and we went over the options and costs. They were honest that I could wait to change out the AC Filter if the cabin did not have an odor. They were prompt in taking care of my vehicle and finished the maintenance in less time than they quoted. More
Having car trouble, my daughter that lives in San Antonio referred me to Benson Honda. I showed up at the dealership early Monday morning without an appointment, but the service representative took very goo referred me to Benson Honda. I showed up at the dealership early Monday morning without an appointment, but the service representative took very good care of my vehicle and myself. He had it diagnosed, explained what was wrong, gave me a cost quote and approximate time to repair my vehicle, and asked if I would like the service done. I did have the repairs on my vehicle and was out the door in less than four hours. Everyone I encountered was helpful, friendly, and courteous. I would definitely recommend Benson Honda. I live in Beaumont, TX, but would definitely consider going to Benson whenver I am in San Antonio visiting my daughter. I might even consider going there to buy my next Honda. Paula Sherman More
Almost every time I have been to Benson Honda for service, my car is finished on time and on budget. They're always courteous and meet me immediately upon arrival. Recently they alerted me to an ad service, my car is finished on time and on budget. They're always courteous and meet me immediately upon arrival. Recently they alerted me to an additional coupon I was entitled to use on a rather expensive repair. I would refer to friends and family. More