Northside Honda - Service Center

CRV is 6 months old. 1. Tire had a nail in it. Asked CRV is 6 months old. 1. Tire had a nail in it. Asked Service Rep to repair tire that had a nail in it. Rep said they rotated tires but left nail i CRV is 6 months old. 1. Tire had a nail in it. Asked Service Rep to repair tire that had a nail in it. Rep said they rotated tires but left nail in tire because at this time "the tire held pressure." 2. Left car at airport for six days. Battery died. I was told that Honda's cannot sit for an extended period of time because there are "many things running in the back ground." So.....we need to hire a car sitter when we go on vacation? 3. Service manager (Richard Barrett) had a terrible attitude: Had only been there two weeks couldn't be expected to know what was going on, did not have customer comment cards, had many excuses: absolutely rotten customer service. 4. if the service manager (Richard Barrett) was unable to provide basic information, perhaps he should not be the manager and should be trained before he talks to customers. Sadly, this in my first Honda. Perhaps my last. More

Very good explanation of repairs. Good communications and car was actually repaired a day earlier than I expected. Repair was under warranty so the price was good. It did take 30 minutes for a rental c and car was actually repaired a day earlier than I expected. Repair was under warranty so the price was good. It did take 30 minutes for a rental car to arrive so that was the only negative in this other wise great service and communication. More

I have been a faithfull customer at Benson Honda for tha past 10 plus years. They have always given me better deals than any other dealership that I have visited in San Antoniowhen I was shopping for a new past 10 plus years. They have always given me better deals than any other dealership that I have visited in San Antoniowhen I was shopping for a new car. Honda is an outstanding and reliable vehicle having owned 4 or 5 in the past 20 years. Benson honda service department is great when Rob was at the front desk a few years back he always treated me with the highest respect and was very knowledgable on all makes and models of Honda I would like to thank him also as he has trained his young staff members well in the sevice department to carry on the high quality of professionalism that Benson Honda has. More

Took my 09 Accord in for a noise when I drove. They worked with my schedule and returned the vehicle to me every evening for several days until the problem could be diagnosed and correct. It took sever worked with my schedule and returned the vehicle to me every evening for several days until the problem could be diagnosed and correct. It took several days to correct the problem because America Honda could not diagnose the issue and the guys a Benson did not stop looking until the problem was corrected. More

I had a great experience when I took my Honda in for service. Rob really helped me out and he was great! I needed my tires rotated and balanced, an inspection sticker and my valves cleaned. It was all service. Rob really helped me out and he was great! I needed my tires rotated and balanced, an inspection sticker and my valves cleaned. It was all done in half a day! I was back on the road the same afternoon. I will come back again and again. More

Randy was extraordinarily professional, courteous and polite and explained thoroughly how the problem with my car would be looked at and dealt with. He also took the time to listen to me explain what I polite and explained thoroughly how the problem with my car would be looked at and dealt with. He also took the time to listen to me explain what I was experiencing with my car so that he could collect as many facts as possible. Great service and terrific professionalism! More

Though I live in San Antonio, I purchased a 2001 Honda Odyssey van in October 2000 from a Honda dealership in Houston, TX. I have been taking the Odyssey to Benson Honda for service since its purchase da Odyssey van in October 2000 from a Honda dealership in Houston, TX. I have been taking the Odyssey to Benson Honda for service since its purchase date, and even though the vehicle was not purchased from Benson Honda, I have always received excellent service. The service team has always been helpful and informative. More

Early one Saturday morning I took my car to Benson Honda because the window in my car would not close. I did not have an appointment and they were able to fit me in. I received excellent service from Rick. because the window in my car would not close. I did not have an appointment and they were able to fit me in. I received excellent service from Rick. Rick scheduled my service and explained everything very thoroughly. I was relived to know my car would be ready to drive the same day. A friend recommended Benson Honda to me and I highly recommend this service department to anyone owning a Honda. More

I've been having my Honda's serviced at Benson sine the early 90's and every visit has been great. My first Hodna had over 350,000 miles on it and my current 200 Accord has 347,000 miles. Rob Roybal has early 90's and every visit has been great. My first Hodna had over 350,000 miles on it and my current 200 Accord has 347,000 miles. Rob Roybal has been advising me on the services I really need to keep my car running at peak condition. In San Antonio, if you're looking for the best service, at the best price, from the friendliest folks, then I highly recommend you try Benson Honda. More

I recently used Benson Honda for the first time to take care of replacing my front and rear brakes. I got great service from the very beginning until I picked up the car after hours! They took care of my care of replacing my front and rear brakes. I got great service from the very beginning until I picked up the car after hours! They took care of my car, stayed in contact with me regarding its needs and notified me when I could come pick it up. I did not have an appointment but they fit me in and got me my car back the same day. The best part was the price: they seem to always have coupons that you can actually use available (so check their website), and the other Honda dealership in town are seriously lacking in this regard. I will definitely take my Honda back to Benson, and probably buy my next one from there, too. More