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Northside Honda - Service Center

San Antonio, TX

4.8
391 Reviews

391 Reviews of Northside Honda - Service Center

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August 03, 2024

I decided that I wanted to buy a Honda Pilot. I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in D More

by LINDAOSBORNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

What we took it in for was never fixed yet we paid over $200 for it. More

by KEGLHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
July 31, 2024

It was a great experience at Northside Honda the people were very nice and respectful More

by matriz.lopez1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

great service, members are very friendly and professionals. Waiting room is comfortable and vending machine are handy to have a snack while waiting. More

by EDUARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Northside Honda responded

Eduardo, Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 29, 2024

Took my Accord in for an oil/filter change and tire rotation. I wanted to use the Hero’s coupon but was told that I couldn’t because my car required full synthetic. In the past they’ve just charged t More

by AGRANCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian B.
Aug 01, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jaime Anteola General Manager

July 29, 2024

Very friendly advisor and kept me well informed. The service was done much faster than expected. More

by DOLPHN0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 29, 2024

The drop off was good and service was done and complete in a timely manner. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

July 28, 2024

I love coming here because everyone is super friendly. I have lived here in Texas for about a year now and Lacye always takes good care of me. I am definitely coming back and will forever be a Honda Owner More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Leslie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lacye met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 27, 2024

First time at this dealership , good clean facility and friendly staff and convenient drop off and pick up. More

by GARCIAXMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Benzaquen
Jul 28, 2024 -

Northside Honda responded

Thank you, Garcia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 27, 2024

Very helpful and professional. The service representative answered all my questions and the the car runs great More

by MIDWAY1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager