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Northside Honda - Service Center

San Antonio, TX

4.8
402 Reviews
Call Service Center (833) 851-7484

402 Reviews of Northside Honda - Service Center

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June 02, 2024

Customer service is exceptional. The only negative part of the service is that you are the only dealership that Doesn’t provide free car washes anymore. More

by PERAGIL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 02, 2024

Honest and didn’t push me into unnecessary services. I am just sad they got rid of the snacks in the waiting area More

by MIRISHERE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

June 02, 2024

Very clean and comfortable waiting area in the service department. Staff is good about making you aware of service needs, but not too pushy. More

by JEDWARDS0856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Northside Honda responded

Jed, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Noah met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

June 02, 2024

Fast, friendly, convenient and cheaper than Brand X windshield company. Love the shuttle! Thanks, Lacey More

by ktr-sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Northside Honda responded

Thank you for your very kind review. Lacye and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

June 02, 2024

First time there everything was great. Everyone was friendly and great customer service. Woul go again. More

by CARMUSTANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

June 01, 2024

They are all very efficient and quick. Do what they say they will do. Enjoy working with Lacy More

by SAIL78212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

June 01, 2024

They did a great job! Alexa was so friendly and team did the oil change in a timely matter More

by jessica.medel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 31, 2024

Lacey is an excellent representative for Honda service and maintenance. Thank you for keeping me safe and my 2019 Civic running smooth and reliably. I am a senior undergoing cancer treatments, and my ve More

by BETSY.ACHILLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 31, 2024

Mark is helpful and informative. My car was serviced in 2 hours. Thank you Northside. More

by CHOWTOIEUNICE288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

May 31, 2024

Mark was extremely helpful! I feel like he went above and beyond to make my experience positive. More

by CHRISTIEBONHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

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