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Northside Honda - Service Center

San Antonio, TX

4.8
393 Reviews

393 Reviews of Northside Honda - Service Center

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May 31, 2024

Mark is helpful and informative. My car was serviced in 2 hours. Thank you Northside. More

by CHOWTOIEUNICE288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

May 30, 2024

The customer service of your great people at your service dept. its outstanding, awesome, actually they are the reason why we go back to your dealership every time to do the services of our 3 vehicles. Thank More

by FECHA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

May 30, 2024

Service was fast, thorough and great. I’m never disappointed at Northside Honda and never feel pressured. More

by byrdbonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

May 29, 2024

Steven was a pleasure to work with. He made the whole process easy and painless. More

by timdiemert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

May 28, 2024

Awesome dealership! Very helpful dealership. Took care of all my car needs. Thanks for your help. More

by LILTTALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

May 28, 2024

Mark Hannawi was so kind and informative. He exceeded my service expectations. Extremely happy with the service I got done. More

by Vcvixxen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

May 28, 2024

Lacye has worked with me on several issues with my van. She has kept me updated, and ensured my van is running great! More

by BRY1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for your review and kind words for Layce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 27, 2024

Excellent service from Northside Honda. My car was looked after and the issue I came in with was resolved. More

by JESSICALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

May 27, 2024

Came in for 100,000 mile check-up. Good communication with the sevice department. Saturday service was slow. It took 3 hours for the investigation for the service and another 4 hours t More

by BRIAN.THOMPSON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Brian, thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

May 27, 2024

The dealership was clean and efficient. However, the Service Advisor and his team recommended unnecessary maintenance repairs. These services aren’t recommended by Honda based on the mile More

by Caar4june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Northside Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jaime Anteola General Manager

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