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Northside Honda - Service Center

San Antonio, TX

4.8
393 Reviews

393 Reviews of Northside Honda - Service Center

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June 27, 2024

Was taken care. . very nice customer service The waiting room is comfy and had three TVs More

by CATHYJOKAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Northside Honda responded

Thank you, Cathy, for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Jaime Anteola General Manager

June 27, 2024

I always come to NSH for service on my car and I like the facilities and employees More

by KDSIRRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Northside Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

June 27, 2024

Alexia was great. She was friendly, and was very helpful. She explained everything, and asked if I wanted any extra services that might need to happen due to my milea More

by abigail_leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Northside Honda responded

Thank you so much for your excellent review, Abigail! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

June 27, 2024

Great facility! Mark Hannawi always provides outstanding service. A returning customer and Mr. Hannawi always goes above and beyond to help me. All questions or conc More

by SHANNON DELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Northside Honda responded

Thank you, Shannon, for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

June 26, 2024

Wait for the service department to call me with status of my car, it was a long time and I had to call them for an up date. More

by THELEES02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 26, 2024

Lacey from the very beginning was very helpful and directed with her response to getting my car fixed. Had it fixed before I got to the dealership had a great experience with Lacey and the Honda deale More

by ETTREVINO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby sales . Great
Jun 26, 2024 -

Northside Honda responded

Thank you for your kind words for Lacye and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

June 26, 2024

I experience excellent customer service. Representative was attentive and provided quick assistance and displayed knowledge. More

by CARLOSANTUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Carlos, Thank you for your business and this review. We're happy to hear Noah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

June 26, 2024

The service writer, Mark, was courteous, knowledgeable, and friendly. He made it a very positive experience. I will be back and have already referred him to other people. More

by JODY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Jody, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 26, 2024

Kind and quick. I was met the moment I drove into the service lot to get my first service done on the car. Mark met me at my driver door took my keys and took care o More

by TLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 26, 2024

Alexia Oliva greeted me within two minutes of arrival. I came in for an oil change and tire rotation. After about two hours, I got a text and an e-mail asking me if I wanted additional service items like More

by velachar6724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexa and our team, and we look forward to working with you again. Jaime Anteola General Manager

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