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Northside Honda - Service Center

San Antonio, TX

4.8
402 Reviews

402 Reviews of Northside Honda - Service Center

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July 12, 2024

Mark Hannawi was GREAT! He was very attentive and kept me in the loop, I appreciate that. It is annoying when you don't get acknowleged. I wished they had washed my car thou More

by LJESTRADA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Northside Honda responded

Thank you for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 11, 2024

My car was serviced as needed and washed. Good prompt service. Mark is always polite and helpful. More

by ALEE212007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Northside Honda responded

Thank you for your very kind review. Mark and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

July 11, 2024

Mark was extremely attentive and helpful in getting me back on the road again! He also didn’t make me feel pressure to get other work that needed done on my car. He helped me prioritize the items in ord More

by PAM.TRANBARGER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Northside Honda responded

Thank you, Pam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

July 11, 2024

I was received at my appointed time and just had an oil change but had to wait at least an hour and a half before that was finished seemed a little bit longer than I was promised but the service was good. More

by REBBERANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 12, 2024 -

Northside Honda responded

Andy, It's great to hear that Christian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 11, 2024

I do not like that both of my key fobs quit working and I was charged $345 to replace one of them. The Car is 5 years old and I shouldn't have to replace both of them almost on the exact time at such a hig More

by GARYGILLII49
Recommend Dealer
No
Employees Worked With
Lacye Laning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Northside Honda responded

We're sorry to hear about your recent experience, Gary, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jaime Anteola General Manager

July 09, 2024

The service was fast and the employees were friendly. So glad I went there yesterday. More

by NETHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

July 09, 2024

Very efficient kind and professional staff. Got me in next day for appointment! Speedy service! More

by sharon.d.jones42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sharon, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

July 09, 2024

My service person Noah Morales is always efficient and so pleasant. I enjoy going and take work to do while I wait, so the quiet room is greatly appreciated. Although I was looking forward to popcorn and More

by ABCAREGIVINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. Noah and our team appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 07, 2024

Mark Hannawi is a wonderful person. He will do the best to help the customer out. He helped me with my vehicle services, and I am very satisfied with his professions and knowledge. He t More

by YYANG89630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

July 07, 2024

Layce was knowledgeable and initiated service efficiently. She explained the needs of my vehicle identified in the checkup report. More

by SEIFERTLAURAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Northside Honda responded

Thanks, Laura, for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

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