Northside Honda

I have purchased two new Hondas in the past three years and continue to use Benson Honda for all service needs because of their attention to customer service. About half of the service staff members remem and continue to use Benson Honda for all service needs because of their attention to customer service. About half of the service staff members remember me by name every time I come in and typically get me in and out faster than anywhere else. They are prompt and courteous and are not pushy with recommending additional services. They are the reason I will keep coming back not only for service but also for new vehicles when the need arises. More

Precise appointments. Prompt Service. Precise appointments. Prompt Service. Good customer service. I've been to the dealership twice a Precise appointments. Prompt Service. Good customer service. I've been to the dealership twice and each time the quality of work/service was outstanding. Quality care/work. I'm very pleased with Benson for my Honda service. More

I have a Honda accord 99 that had a faulty ignition switch. Luckily for me, there is an open recall for that exact same problem and i contacted Benson Honda and they were more than happy to take my ca switch. Luckily for me, there is an open recall for that exact same problem and i contacted Benson Honda and they were more than happy to take my car in for repair. I dropped it off around 7 am and got the car back by 2 pm. The employees were very friendly and professional and I would recommend any Honda owner in the greater San Antonio area to get their vehicle serviced at this dealership. More

I have always appreciated the service at Benson Honda. I wouldn't go anywhere else for service. This time I had an emergency problem with my car and it was fixed at a reasonable length of time, even when a wouldn't go anywhere else for service. This time I had an emergency problem with my car and it was fixed at a reasonable length of time, even when a part had to be ordered. Will always go to Benson. Marge Clyde More

April was very professional and anticipated all my April was very professional and anticipated all my questions and was very informative . Made the experience good. April was very professional and anticipated all my questions and was very informative . Made the experience good. More

I have been a customer of Benson Honda since we bought our Accord in 2000. Benson Honda did the required service on the 2000 Accord until I sold it in 2009 and bought my neighbors 2008 Accord. Service a our Accord in 2000. Benson Honda did the required service on the 2000 Accord until I sold it in 2009 and bought my neighbors 2008 Accord. Service at Benson Honda has always been prompt. This last service on my 2008 Accord was done on a Saturday appointment. I appreciated the ability to make a Saturday appointment to fit my schedule. The service folks called and informed me of the need for rear brake pads. The technician also explained the problem with the 2008 Accord rear brake pads and gave me a web site to visit. I did so and filed a claim. I appreciated the prompt inspection, notification and repair. I wold recommend Benson Honda primarily because of the service department. The Accord has been and hopefully will continue to be a great care. I suppose that helps a service department to be good. Technicians are knowledgeable and give logical answers. Dealer labor prices may be a little excessive but I always feel it is worth the value because of their knowledge and experience with their product. More

One of the techs met me at my car before I could get out. He wrote down what I wanted done (service for 172,500 miles), took my key, and told me it would be ready within 45 minutes. It was ready in less than He wrote down what I wanted done (service for 172,500 miles), took my key, and told me it would be ready within 45 minutes. It was ready in less than 30. I barely had time to power up my laptop in the waiting room. It's service like this that has kept me coming back for the 11 years I've owned my Honda. More

Richard called to keep me updated during my 2000 Odysey's 2-day stay. He knew we were getting ready to take our son off to college next month and really wanted a great road worthy check up. His elite mechan 2-day stay. He knew we were getting ready to take our son off to college next month and really wanted a great road worthy check up. His elite mechanics found a couple of things and they were corrected. A part had to be ordered and he let us know as soon as he became aware of a possible delay--that is great customer service. That is the reason Benson Honda has been the only servicing agency on the vehicle's 10-year history. Thank you...Very Respectfully, Ron Popola More

Roby and the his service representatives has always provided exceptional customer service. My car has always been ready when promised. Price is fair. Recommeded service items had been on target and provided exceptional customer service. My car has always been ready when promised. Price is fair. Recommeded service items had been on target and definitely needed. Service department is a key to future purchases. Chuck Brady More

I have used the service department at Benson Honda several times and have been pleased with the service I have received. The latest time I had some warranty work done even though I was 132 miles past several times and have been pleased with the service I have received. The latest time I had some warranty work done even though I was 132 miles past the warranty mileage they honored the factory warranty. More