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Northside Ford - Service Center

San Antonio, TX

2.9
149 Reviews

149 Reviews of Northside Ford - Service Center

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January 26, 2019

Service maintenance and recall service Superb service that was prompt, and delivered exactly what was promised. Appreciate Mr Cordero’s explanation and attention to detail. Definitely del More

by Zaparoo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordero
Jan 28, 2019 -

Northside Ford responded

It's great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 25, 2019

Vehicle service I had a great experience while getting my oil changed. I received quick, friendly service and even received a courtesy call as a follow up to make sur More

by DelPozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan L Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kohler
Jan 28, 2019 -

Northside Ford responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 25, 2019

Good service, Nice place to get oil changed. Really like the free car wash. Waiting area is nice, fresh coffee, donuts, bottled water, treated me real good, fast More

by 1alpine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perez
Jan 28, 2019 -

Northside Ford responded

We're glad to hear you enjoyed your visit. Thank you again for choosing Northside Ford, and we hope to see you again soon!

January 25, 2019

No car wash for me ?? I just thought it was kind of strange that everybody was offered a car wash after their repair accept for me... Did not like the fact that the doors w More

by rcwhitby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2019

Car Repair Hated to have my car break down and be towed to NS Ford, but they got into it and fixed it very quickly. Driving fine now, but had to spend $734 for More

by PAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Conn
Jan 23, 2019 -

Northside Ford responded

Pal, thanks for the great star-rating! If there is anything else we can do to assist you, please let us know! Take care!

January 18, 2019

Service Very professional and outstanding service. I as very pleased the service was done within 2 hours Person who accepted vehicle god service was very kn More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delmira Fernandez
Jan 23, 2019 -

Northside Ford responded

We appreciate your feedback of our Staff's outstanding service! It is great to hear our Staff took such great care of you! We hope to see you here again!

January 13, 2019

Just a long wait Everything was great, great customer service they attended me right away no complaints I keep coming to the same Ford dealership for any service need More

by Race red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan mercado
Jan 18, 2019 -

Northside Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 11, 2019

Battery Replacement I needed a new battery and they have a quick and easy service. The whole thing took about an hour. Nice waiting room as well. More

by Girl42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kohler
Jan 16, 2019 -

Northside Ford responded

We appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Northside Ford for all your vehicle needs! Take care!

January 10, 2019

Dead battery Roadside assistance pick up and delivered my car in a timely and efficient manner. Then Michael Rigdon kept me informed about the service my car neede More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rigdon
Jan 16, 2019 -

Northside Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

January 06, 2019

Good but small amount of cash stolen The service department is nice and service representative was good. I purposely hid $6 in center counsel under some napkins. When I picked up the vehi More

by Vati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Britt
Jan 10, 2019 -

Northside Ford responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

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