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149 Reviews of Northside Ford - Service Center
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February 21, 2019
Trust this place They are very customer oriented. We so appreciated their efforts in making sure our concerns were addressed. They accept coupons off their websi They are very customer oriented. We so appreciated their efforts in making sure our concerns were addressed. They accept coupons off their website- which always helps a little. More
by AMH
Employees Worked With
Leonard Coiner
February 21, 2019
Outstanding service due to service director Mike Bayer. The service director Mike Bayer is hard working and always guides his team with integrity. Mr. Bayer understands that his success is directly tied to The service director Mike Bayer is hard working and always guides his team with integrity. Mr. Bayer understands that his success is directly tied to the company and his individual team members. More
by Nsfreview
Employees Worked With
February 21, 2019
Great customer service and repair Service writer Lisa Hernandez was excellent. Great repair and customer service. I broke down while traveling through San Antonio and they took care Service writer Lisa Hernandez was excellent. Great repair and customer service. I broke down while traveling through San Antonio and they took care of the issue and put me back on the road so I could get home. TK More
by Tkay broke down
Employees Worked With
Lisa Hernandez
February 01, 2019
Always a wait I’ve had 2 vehicles in the past 3 months and both times I told them about the issue and brought them in on an appointment and they tell me it’ll be ov I’ve had 2 vehicles in the past 3 months and both times I told them about the issue and brought them in on an appointment and they tell me it’ll be over night 3-4 days later I get my vehicle back with an excuse for why they took so long. This last time they blamed Corporate Ford and another dealership, last time it was the wrong part on my car yet I had it in over a year ago for the same issue and they didn’t catch the wrong part then! Very frustrating working with the service department. They do get a lot of oil changes but charge quite a bit unless you have a coupon. More
by Quinn
Employees Worked With
Stephanie
January 31, 2019
Repairs for recall Turned P/U in one day and ready the next, a day later than expected, but service writer called with updates on progress. Satisfactory overall. Turned P/U in one day and ready the next, a day later than expected, but service writer called with updates on progress. Satisfactory overall. More
by retoldguy
Employees Worked With
service writer
January 28, 2019
Great experience! I took my vehicle in to get front windows tinted. They Got my car in and out and no damage to vehicle. Overall great experience! I took my vehicle in to get front windows tinted. They Got my car in and out and no damage to vehicle. Overall great experience! More
by stevea
Employees Worked With
John Cordero
January 27, 2019
Bodyshop Good overall experience. Completed quicker than expected. Mike Anderson was my rep who I dealt with at the bodyshop. Work was good, would recommend fo Good overall experience. Completed quicker than expected. Mike Anderson was my rep who I dealt with at the bodyshop. Work was good, would recommend for bodyshop. More
by Mjwntx
Employees Worked With
Mike Anderson
January 27, 2019
Service visit. Just a pleasure working with Jonathan Cordero. First class service advisor. Jonathan has consistently given advice, And sevice. We dont plan to Just a pleasure working with Jonathan Cordero. First class service advisor. Jonathan has consistently given advice, And sevice. We dont plan to go anywhere else since we’ve met him. Thanks Jonathan! More
by Chris
Employees Worked With
Jonathan Cordero
January 26, 2019
Oil Change Very professional service advisor and fast service. They did a complete checkup on my vehicle and explained what things should be done on my next visi Very professional service advisor and fast service. They did a complete checkup on my vehicle and explained what things should be done on my next visit. Clean waiting area. I would highly recommend Northside Ford to everyone. More
by Mendoza
Employees Worked With
Adam Koehler & Kevin Boucher
January 26, 2019
Oil change Staff was friendly and the wait wasn’t long, they also did a complimentary car wash which I thought was awesome! I will definitely come back to this l Staff was friendly and the wait wasn’t long, they also did a complimentary car wash which I thought was awesome! I will definitely come back to this location to change my oil. More
by Rg1020
Employees Worked With
Michael Vazquez
